10 Years Old with a Recognition as ‘Asia’s Best Airport Hotel’ for 7 Years
| Published Date : 29 May 2008 |
In an extraordinary feat, Pan Pacific Kuala Lumpur International Airport has been named Asia’s Best Airport Hotel for the year 2007, making it the seventh time the hotel has won this award in its 10-year history. Presented by Business Asia magazine, this award cited Pan Pacific Kuala Lumpur International Airport’s consistently high standards in providing a broad spectrum of convenient services and facilities to business travelers as the hotel’s winning edge.
Hans Winsnes, General Manager of Pan Pacific Kuala Lumpur International Airport said, “Everything about our hotel is designed to meet the unique needs of the business traveler, from our express check-in counter located inside the airport permitting all guests to check-in while waiting for their luggage to arrive, meet and greet services for our arriving guests from the gate, 24-hour buggy service to and from the airport, Pacific Club rooms and suites equipped with foot massagers for relaxation after a long flight, as well as a 24-hour gym, sauna, steam bath and Jacuzzi. Our quest is to provide the utmost comfort and convenience for our busy guests to help them fulfill their business at hand when they land in Malaysia.”
This latest award is made even sweeter because Pan Pacific Kuala Lumpur International Airport celebrates its 10th anniversary this year. Considering the hotel’s 10-year history, winning the award seven times in the years 2000, 2002, 2003, 2004, 2005, 2006 and 2007 is a testament of Pan Pacific Kuala Lumpur International Airport’s unwavering commitment to its guests.
Sharing the same anniversary as KL International Airport (KLIA), Pan Pacific Kuala Lumpur International Airport also has the privilege of being in partnership with an award-winning airport. KLIA recently bagged the coveted World’s Best Airport in the 15-25 million passengers per annum category for the Airport Council International (ACI) 2007 Airport Service Quality Awards.
In acknowledging this winning partnership, Hans Winsnes said, “It is indeed an honour to be located at the airport hotel of one of the world’s best airports where a high standard of service and excellence prevail. KLIA’s adherence to world class service and facilities has been an inspiration for our hotel as we continuously strive to surpass the expectations of our discerning guests.”
“We have an excellent team who is simply amazing in carrying out the hotel’s vision of service excellence. Without their steadfast dedication, proactive mindset in anticipating guests needs and multifunctional capabilities, it would not have been possible to clinch this award for a record seven times”, said Hans Winsnes.
As an airport hotel owned by KL Airport Hotel Sdn Bhd; a subsidiary of Malaysia Airports, it is a well-known fact that Pan Pacific Kuala Lumpur International Airport is connected to KLIA in many ways. But by winning “Asia’s Best Airport Hotel” seven times, it looks like Pan Pacific Kuala Lumpur International Airport is also very much connected to the hearts and minds of business travelers.
Established in 1998, the Best Business Hotels in Asia Awards was produced by Business Asia magazine and encompasses over 95 Hotels across 14 different Asia Pacific countries in 17 different categories. This esteemed award distinguishes the Hotels that offer business travelers with excellence in terms of service and facilities.
Business Asia magazine, a publication owned by First Charlton Communications is a Sydney based media company with the magazine circulated internationally to provide organisations with thorough information and specialises on business news and rising market trends across Asia Pacific. Nominees for the award were chosen by a team of industry experts with winners established by popular votes through a ballot paper published in Business Asia magazine and on line at the First Charlton website.
About Pan Pacific KL International Airport
Pan Pacific Kuala Lumpur International Airport is strategically located next to the airport’s main terminal. The Hotel offers business travelers easy access via a sky-bridge linking the hotel to the airport. Moreover, the hotel provides a 24-hour complimentary buggy service to and from the airport. Services are further enhanced with the Hotel check-in counter conveniently located at the baggage claim area of the International Arrival Hall of the KL International Airport.
Pan Pacific Kuala Lumpur International Airport offers 441 luxury guestrooms and suites to satisfy the needs of both leisure and business travelers. The hotel is also known for its sumptuous food and beverage outlets, namely, Palm Terrace (poolside), Palmz Lounge, Traveler’s Bar & Grill and Degrees Restaurant (24 hours). The hotel’s recreational facilities include a beautifully landscaped outdoor swimming pool, outdoor tennis court and a 24-hour Health and Fitness Centre, featuring a fully equipped gymnasium, steam room, sauna and Jacuzzi.
Fully equipped with business facilities like the internet and wireless network capabilities, business can be conducted any time of the day or night, seamlessly at our Business Centre. In addition, the hotel’s facilities also make it the ideal meeting place for seminars and conferences. All the 10 function rooms and an auditorium that can accommodate up to 184 people are equipped with high-speed Internet access as well as premium audio-visual services and equipment. A team of professional meeting associates are also on hand to assist in the detailed arrangement of any event.
About Pan Pacific Hotels and Resorts
Headquartered in Singapore, Pan Pacific Hotels and Resorts is a leading hotel management company in the Pacific Rim and is part of the UOL Group, one of Singapore’s largest hotel and property companies. Pan Pacific Hotels and Resorts has been recognised by Condé Nast Traveler magazine as one of the 25 hotel companies demonstrating social responsibility and has won esteemed accolades such as World Travel Awards, Best Business Hotel in Asia, Condé Nast Gold List and Readers Choice Awards. It has a portfolio of 16 hotels and resorts throughout Asia and North America, with offices in San Francisco, Los Angeles, London, Singapore, Hong Kong and Tokyo. Pan Pacific Hotels and Resorts is a founding member of the Global Hotel Alliance. For more information, visit panpacific.com
