Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.
At Pan Pacific, we provide dependable places to live, work and play by integrating warm people, thoughtful processes, intuitive design and integrity in everything we do. You will have peace of mind because this is where you find your balance.
Reporting to the Food & Beverage Manager, the Food and Beverage Supervisor is responsible for the coordination of associates and supervising shifts. They are driven and are passionate about providing service excellence across our outlets.
The successful Food & Beverage Supervisor will:
Be responsible for ensuring the smooth operation of our restaurant, café and in room dining outlets and for the overall hospitality given to our guests throughout their dining experience
Ensure our guests receive friendly, efficient service while having excellent dining experience.
Ensure a positive, team orientated approach to leading
Assist with rostering, team development and overall coordination & training of the department.
Ideally you will have:
A passion for the hospitality industry
Previous experience as a Food & Beverage Team Leader or Supervisor within a Hotel restaurant environment
Experience supervising à la carte service
Demonstrated Service Recovery skills
A Responsible Service of Alcohol certificate is essential for this role.
Demonstrated ability to multi-task and meet deadlines
Excellent written and verbal communication skills
This role and will include weekends and public holidays.
Pan Pacific Hotels Group offers a competitive package, including laundered uniforms and hotel discounts with our Global Alliance program as well as many other great local benefits.
If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then apply now!
Human Capital & Development Team
Pan Pacific Melbourne