Group, Conference & Events Coordinator

Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.

At Pan Pacific, we provide dependable places to live, work and play by integrating warm people, thoughtful processes, intuitive design and integrity in everything we do. You will have peace of mind because this is where you find your balance.


The Role

Pan Pacific Melbourne is looking to appoint a Full-Time Groups, Conference & Events Sales Coordinator on a 12-month contract to focus on maximising revenue opportunities in all areas of meeting and events.

The Successful Group, Conference & Events Coordinator will:

  • Conversion of enquiries into confirmed business, maximising guest spend by using upselling techniques and drive business goals to achieve targets

  • Developing and maintaining strong relationships with clients and personally follow up in a timely manner

  • Ensuring efficient and accurate handling of incoming enquiries via all available communication streams

  • Ensure targeted revenue goals are achieved and/or exceeded by maximizing room and catering revenue

  • Conducting site inspections and attending networking events as required

  • Accurately communicating all the details of any event to the Groups, Conference and Events Manager directly & any other relevant departments

Talent Profile

Ideally you will have:

  • Minimum of 2 years’ experience within the hospitality, services or travel industry

  • A strong history within event sales and a high conversion rate for enquiries

  • Be willing to go the extra mile to ensure our guests have a memorable experience

  • Opera Sales and Catering or similar system experience advantageous

  • The ability to take direction and also work autonomously

  • Exceptional organisational and time management skills with a high attention to detail

  • Strong written and verbal communication and excellent personal presentation


How to Apply

Pan Pacific Hotels Group offers a competitive package, including dry cleaning and hotel discounts with our Global Alliance program as well as many other great local benefits

If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then apply now!

Human Capital & Development Team
Pan Pacific Melbourne

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