Executive Lounge Team Leader

Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.


The Role

Our Pacific Club Lounge Team Leader will ensure our guests are comfortable, attended to and have everything they require while maintaining a friendly and approachable demeanor. 

The Role:

  • You will be responsible for providing our guests with exceptional service throughout their Pacific Club Lounge experience, including food and beverage service and front office / concierge services.
  • Coordinate, motivate and train a team of Pacific Club Lounge hosts to offer a high quality service to our Pacific Club Lounge guests.
  • Requires a rotating roster including weekends, early mornings and late evenings.
  • A Responsible Service of Alcohol Certificate is essential for this role.

Talent Profile

 Ideally, the successful candidate will have:

  • Previous experience in a leadership role offering a high level of guest service. 
  • Excellent personal presentation and communication skills.
  • A passion for delivering exceptional levels of guest service.

How to Apply

If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then apply now!


Human Capital & Development Team
Pan Pacific Melbourne

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