Hotel Director of Revenue

Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.

At Pan Pacific Hotels Group, we provide dependable places to live, work and play by integrating warm people, thoughtful processes, intuitive design and integrity in everything we do.

The Role

Reporting to the Cluster General Manager, Melbourne, the Director of Revenue will provide positive leadership, innovative ideas and revenue strategy to position Pan Pacific Melbourne for success.

The successful Director of Revenue will:

  • Ensure high standards of reservation management, channel management and pricing is implemented and practiced to optimise yield and achieve budgeted RevPAR targets
  • Coach and develop a team of Reservations associates to provide exceptional service to our guests, selling and up-selling all facets of the hotel while maintaining accuracy of the booking
  • Will collaborate with key stakeholders in the development of strategic plans aimed at delivering maximised revenue and profit across room segmentation, conference & event floor space and food & beverage outlet operations
  • Prepare analysis and reports on rate and inventory management and strategy effectiveness on all on-line sales strategies.
  • Liase with our Central Reservations Office, ensuring a high standard is maintained
  • Provide customer intelligence in evaluating the market and economic trends that may lead to changes in revenue strategies

Talent Profile

Ideally you will have:

  • Strong presentation, communication and interpersonal skills with the ability to persuade and obtain "buy-in" from both internal and external stakeholders
  • Strong research and analytical abilities
  • Strong commercial acumen
  • Previous experience as a Director of Revenue or Revenue Manager in a 4 or 5 star hotel environment
  • A proven ability to proactively coach and guide team members to provide exceptional service


How to Apply

We are an equal opportunity employer offering a competitive package, including competitive salary, dry cleaning and hotel discounts with our Global Alliance program as well as many other excellent local benefits.

Do you share our values and are passionate about driving a strong culture of success? Are you results driven and seeking to develop a career with a rapidly growing international hotel brand? If so then apply now.

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Human Capital & Development Team
Pan Pacific Melbourne