Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Perth which is the 2018 Winner/Finalist of the 2018 Hotel of the Year Awards.
Based at Pan Pacific Perth, we are looking for a passionate and energetic individual to join us as a Front Office Manager!
Reporting to the Director of Rooms, the Front Office Manager will need to ensure the smooth day-to-day operations of the Front desk; Concierge and Pacific Club Lounge. You will have a direct line of authority over all the front office associates within the hotel and a liaison role with all other departmental managers, and will act as the main driver of guest engagement, GHA enrolment and upsell programs.
We will also need this talented individual to:
If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then apply now!