Reservation Agent

Located in the culturally-rich district of Kampong Glam, PARKROYAL on Beach Road is also in close proximity to business areas and shopping malls. Suntec Singapore International Convention & Exhibition Centre, Marina Bay Financial Centre and Changi International Airport are all easily accessible from our hotel.  

The Role

Position Summary

The Reservation Agent follows the instruction from their superiors in accordance with objectives, performance and quality standard established by company.

This position is to cover for Maternity Leave (approximately 4 - 8 months). 


Key Responsibilities

  • Answer, confirm and process reservation requests.
  • Ensure all information pertaining to reservations are properly taken and entered into the system.
  • Ensuring emails are cleared on a timely basis.


Talent Profile

  • Minimum of 1 years of experience as a Reservation Agent or previously Front Office Agent.
  • Good knowledge of ORS/Opera system.
  • Fluent in English is a must. Knowledge of Mandarin and other languages will be an advantage.
  • High customer service focus.
  • Strong team playing skills.


How to Apply

Please write in with your detailed resume to 

*We regret to inform that only shortlisted candidates will be notified. 

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