Hotel Ambassador

Managed by the Pan Pacific Hotels Group, PARKROYAL on Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.

Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2018’ title at the prestigious World Travel Awards.

The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections.

The Role

Based at PARKROYAL on Pickering, Singapore, we are looking for a passionate and energetic individual to join us as a Hotel Ambassador!

He / she will report to the Front Office Manager and will be responsible for but not limited to:

  • Attending and assisting guest queries in a professional and appropriate manner
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Processing all guest check-ins and check-outs including payments
  • Complying with company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  • Recognising and reporting any faults, defects and unusual activity of the property to relevant departments
  • Complying with all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Comply with quality assurance expectations and standards.
  • Developing and maintaining positive working relationships with others
  • Coordinating with relevant departments on readiness of rooms
  • Any other reasonable duties assigned

Talent Profile

  • Customer Service Oriented
  • Basic English language proficiency
  • Able to work in shift patterns and / or Weekends and Public Holidays


If this sounds like you, we welcome you to join us on a refreshingly different hospitality experience here at PARKROYAL on Pickering, the place to bring out the best of you, by us!

How to Apply

Please click on the "APPLY NOW" button below to apply or email your resume to

We regret that only shortlisted candidates will be notified. 

Thank you for applying!

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