Pan Pacific Xiamen
At 29 storeys high, our modern hotel affords stunning views of Xiamen's spectacular coastline. The 354 artistically decorated rooms and fully equipped serviced suites are equipped with thoughtful lighting effects to create a relaxing retreat. Offering well-appointed wellness and meeting facilities and a wide array of superior epicurean options, Pan Pacific Xiamen provides the perfect base for both the discerning business and leisure travellers.
Reporting to the Bell Captain, the successful candidate will be responsible for assisting guests with luggage upon check-in and check-out, greeting guests upon arrival and departure at the Front Door, and delivers messages, faxes and gifts to rooms in a professional and friendly manner according to the standards of the Pan Pacific Hotel.
The key responsibilities of the Luggage Attendant include but are not limited to:
Delivers luggage to guest rooms; Explains guest rooms and Hotel facilities to guests.
Delivers items to guests such as faxes, messages and keys.
Answers calls and inquiries at luggage attendant’s desk; maintains organization of Bell Services office including clipboards, notice boards, garbage and filing cabinets.
Stores items for guests and records all group porterage.
Acts as a Valet and parks vehicles for guests; assists Door Attendant to ensure smooth flow of traffic at the Front Door; alerts security of undesirable situations or individuals.
Completes incident reports for situations that may require follow-up or documentation.
Assists other departments when required.
Performs other related duties as required
Basic English & Mandarin speaking.
Hotel bell boy experience is preferable.
How to Apply
Please submit a cover letter explaining your motivation for the position and how you meet the selection criteria along with a current resume. All application documents are to be submitted via the Careers page on the Pan Pacific Xiamen website: email@example.com