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Catering Sales Manager (Weddings)

Pan Pacific Singapore

Position Summary

The responsibilities includes developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel.

Assisting the Director of Catering Sales in developing and executing strategic plans to achieve & exceed Annual Budget & Strategic Catering Goals.

The incumbent will ensure that catering operations meet Hotel standards by functioning as a business partner with all areas of the Hotel that are impacted by the catering department.


Key Responsibilities

Performance & Quality Assurance 

  • Able to achieve catering department budgeted & forecasted levels through proper revenue management strategies.
  • Achieve established performance benchmarks on a monthly and quadrimestral basis.
  • Prospect and establish an expanding base of accounts in a specific relevant segment.
  • Create and maintain a good working relationship with the Banquet Team & Culinary Team.
  • Promote and encourage proper communication to all departments to maximise utilisation of available resources.
  • Actively participate in Process Improvement programmes.

Cost Containment/Profit Enhancement

  • Able to assist in the preparation of bi-weekly, monthly, and quarterly catering/banquet forecasts as requested to monitor business flow accurately.
  • Prepare Sales Action Plans for specific market segments and co-ordinate an effective Accounts Maintenance programme, and on a quadrimestral basis in order to focus on client needs and maximise sales efforts to minimise gap periods.
  • Able to assist in the preparation of the six-month rolling forecast.
  • Able to interpret financial reports.
  • Compile financial data and use this data to teach teams how to improve the overall financial performance of the business unit in the hotel.

Marketing, Sales, Advertising and Promotions

  • Able to implement catering promotions and special functions.
  • Able to assist in co-ordinating Catering Marketing/Advertising/Public Relation programmes with outside vendors or in-house departments.

Business and Strategy Planning

  • Able to create and execute strategic plans for the business unit in the hotel.
  • Able to assist in creating and executing annual business plans, marketing plan and budgets.
  • Keep abreast with global and local catering industry trends.
  • Able to prepare short and long term strategies for specific market segments to rectify areas that are not meeting business objectives.

Human Capital & Development

  • Ensure that the department standards are met and that all company policies and procedures are adhered to.
  • Coach, motivate, educate, train, counsel and discipline a team to deliver the service and product standards of the business unit.
  • Ability to function in a multi-functional environment and be self directed.
  • Ability to make individual decisions that benefit the business.
  • Perform any other duties assigned by management.

Product Knowledge

  • Show knowledge in the food and beverage products offered in the hotel.
  • Show knowledge in competitors’ products and services.
  • Able to work with in-house or external vendors who can perform preventive maintenance and repairs on the equipment in the catering areas.
  • Implement and maintain catering/banquet and other applicable PPHG Management Systems.

Business Excellence

  • Anticipate guest needs and strive to exceed guest expectations.
  • Anticipate associate needs and strive to exceed associate expectations.
  • Anticipate community needs and strive to exceed community expectations.
  • Anticipate owners’ needs and strive to exceed owner’s expectations.

Talent Profile

  • Diploma or Degree from a recognized hospitality / tertiary institution.
  • 2 years or more experience in a similar role in a 5-star hotel with a function rooms’ capacity of > 35,000 square feet.
  • Owns good range of customer contacts.
  • Proven record in delivering operating results in operations focusing on personalised service.
  • Experienced in managing diverse relationships, i.e.  Multi-Cultural / Racial teams as well as local communities.  High energy personality – engaging.

How to Apply

Please submit a cover letter explaining your motivation for the position and how you meet the selection criteria along with a current resume. All application docuemnts are to be submitted via the Careers page.

We apologise that only shortlisted candidates will be notified.

 



Position Title

Catering Sales Manager (Weddings)

Posted

13 December 2015

Closes

13 January 2016

Country/Region

Singapore

Location

Pan Pacific Singapore

Department

Sales and Marketing


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