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Food & Beverage - Captain

Pan Pacific Orchard, Singapore

Position Summary

The successful candidate will ensure food and beverage service to guests in a positive manner with the outlet’s set standard. Additionally, he/she will be responsible for guest satisfaction, efficient and smooth running of his/her section.

Key Responsibilities

  • Check service area for cleanliness, proper set-up and sufficient supplies.
  • Check daily special menu with the RBE Executive.
  • Take reservation in the absence of the hostess.
  • Practice suggestive selling.
  • Check the guest billing.
  • Perform the sequence of service.
  • Give on-the-job training to waiter/waitress.
  • Assist RBE Executive with check inventory count from the previous day.
  • To check each table in the section to ensure food and drinks are served and presented by the waiter/waitress according to service standards.
  • Act immediately for any concerns brought up by the guest and inform the superior.

Talent Profile

  • The candidate must be able to perform rotating shifts, weekends and public holidays.
  • Good command of spoken and written English.
  • Possess a pleasant and friendly personality with good communication skills.  
  • High customer service focus.
  • Act with utmost integrity.

How to Apply

Please submit a cover letter explaining your motivation for the position and how you meet the selection criteria along with a current resume. All application documents are to be submitted via the Careers page.

We apologise that only shortlisted candidates will be notified.


Position Title

Food & Beverage - Captain

Posted

2 December 2016

Closes

6 January 2017

Country/Region

Singapore

Location

Pan Pacific Orchard, Singapore

Department

Food and Beverage and Culinary


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