Pan Pacific Perth
Expand your career with Pan Pacific Hotels Group. Our global footprint encompasses over 30 hotels, resorts and serviced suites with two internationally acclaimed brands PARKROYAL Hotels and Resorts and Pan Pacific Hotels and Resorts.
The 5-star Pan Pacific Perth is recruiting for a motivated and passionate Part Time It Officer to join our dynamic Finance team. Reporting to the Director of Finance, this key role assists to manage and organise the Information Technology Customer Service and coordinates with the IT Manager to ensure maximum availability and continuity of Information Technology resources available in the hotel. This role is suited to an individual seeking to develop their career through a willingness to learn and develop in the role, within a rapidly growing international hotel brand.
Provides tactical first level support services to associates of the hotel and coordinates the second level support response to properties from the Corporate technology team. Including; Helpdesk Management, Incident and Problem Management, Configuration Management and Change Management
Follow up with vendors solving problems and support related issues
Undertakes the coordination of Asset Management duties in relation to technology and performs the monitoring and analysis of software asset management and license compliance processes
Highly-developed interpersonal and communication skills
Sound business acumen preferably developed within a hospitality background
Degree qualification -ideally an IT-IS double major student in second or third year or recent graduate
Good written and spoken English is essential for excellent customer relations skills.
Immaculate personal presentation, suited to a 5-star hotel environment
Knowledge and understanding of LAN/WAN environments, hotel management business applications, Microsoft desktop and network operating systems, antivirus and email/internet systems
Proficiency in MS Office suite
Exposure to software based Help Desk and Asset Management tools
Certification on Microsoft Professional Courses and other IT Certification is desirable
HOW TO APPLY
Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries to email@example.com
We thank all applicants for their interest however only shortlisted candidates will be notified.