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World Trade Centre Security Concierge

Pan Pacific Vancouver

Position Summary

Under the general guidance and supervision of the Security Team Lead, this position is responsible for providing efficient and courteous service to all tenants and visitors of the World Trade Centre.

In addition this position will be required to regularly monitor all security cameras, elevators and building systems.

Key Responsibilities

The key responsibilities of the Security Concierge include but are not limited to:
• Greets all visitors and tenants as they enter or exit the property.
• Provides daily support for tenants and stakeholders and responds to inquiries in a professional and timely manner.
• Monitors and controls access of all non-tenants using surveillance cameras, intercom systems and personal interaction.
• Responds to all reported disturbance calls throughout the World Trade Center, providing notice of warning to those involved as required.
• Assists in emergency situations by directing emergency personnel and maintaining traffic control as needed.

Competency Profile

• A professional demeanor with strong communication skills; Ability to accurately listen, understand and respond appropriately.
• Maintains professional business confidentiality as required.
• Self-motivated and able to complete responsibilities in a timely manner with little or no supervision.
• Ability to work and act independently using good judgment when assessing difficult situations.
• Ability to multi-task and prioritize while maintaining situational awareness.

Selection Criteria

Qualifications and Technical Experience
• Basic Security Training (BST) certification is required in this position
• Minimum of 2 years previous experience in the security field, hospitality experience is considered an asset
• Valid Level 1 Occupational First Aid Certificate
• Typing and Basic Computer skills (Microsoft Office, including  Word & Excel)
• Must possess good knowledge of the area surrounding Canada Place to provide information and directions to people as necessary.

 

 

How to apply

Please submit a cover letter explaining your motivation for the position and how you meet the selection criteria along with a current resume.
All application documents are to be submitted via the Careers page on the Pan Pacific Vancouver website: www.panpacificvancouver.com/careers   

Please note: Applicants who do not already have legal permission to work in Canada will not be considered


Position Title

World Trade Centre Security Concierge

Posted

22 May 2016

Closes

15 June 2016

Country/Region

Canada

Location

Pan Pacific Vancouver

Department

General

Work Availability

Rotating Shifts and Extended (11 hr.) Shifts, Weekdays and as business requires

Job Type

Full time hourly


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Fraud Warning

There have been recent and ongoing fraudulent activities involving soliciting individuals and their personal details for employment using various internet based e-mail accounts that use the Pan Pacific Vancouver name (or variations of the Hotel name) without authorization.  Individuals are asked to provide copies of their personal identification and to send money in order to process the application. These offers are fraudulent and the Pan Pacific Vancouver does not ask for any monies or payment in any form from applicants at any time during the recruitment or employment process. We recommend that you do not disclose your personal or financial details to anyone you do not know.

The Pan Pacific Vancouver and Pan Pacific Hotels Group has not authorized this form of communication and no such recruitment program is being offered or sanctioned by our company. Pan Pacific Hotels Group has notified the authorities to investigate.

If you receive an offer of employment but are unsure if it is legitimate, please contact careers@panpacificvancouver.com  

If you have been a victim of this fraudulent activity, please contact your local police department to report the matter.