Hotel Policy

Check-in

From 2:00pm

Check-out

12:00pm

Rates Policy

Rates are subject to 10% Value Added Tax and 5% Service Charge.

Child Policy

One child per room/ two children per suite (under 12 years old) allowed to share the room with parents/ adults without additional charges using the existing bedding.

One rollaway bed can be provided upon request at VND567,500. (Price is subject to 10% Value Added Tax and 5% Service Charge).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Pacifica is at VND430,000 per adult and VND215,000 per child (aged six to 12 years old) per meal. (Prices are subject to 10% Value Added Tax and 5% Service Charge).

Taxi Services

The Hotel Concierge is pleased to arrange taxi services for you. For your safety, please avoid illegal and unlicensed vehicles and touts that are around the city.

Parking Fee

Complimentary parking at the Hotel’s parking area for all guests is subject to availability.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, CUPAY and DINERS.

Accessibility

Disabled rooms are available at the Hotel. Advance request is required.

Smoking Rooms

The hotel has designated smoking areas and designated smoking floors. Smoking is prohibited in non-smoking areas and penalties apply.

Pet Policy

Pets are not allowed in the Hotel.