Hotel Policy | Hotel & Accommodation Policy at Pan Pacific Perth

Hotel Policy


From 3:00pm



Rates Policy

Rates are inclusive of 10% GST and quoted in Australian Dollars (AUD).

Child Policy

Children under 12 years old are allowed to share the room without additional charges using the existing bedding.

Rollaway Beds

The maximum number of persons for each room type is two. One additional rollaway bed in a Deluxe or Premier is available at AUD70 per night. One additional rollaway bed in a Club King Room, Premier Suite or Club Suite is available at AUD95 per night, inclusive of Pacific Club Lounge access for additional guest.

Baby Cot/Crib Hire

Complimentary for a maximum of one child under two years upon request (subject to availability).

Pacific Club Lounge

Guests who have booked a Pacific Club Room, Pacific Club Suite, Premier Suite, River Suite or Presidential Suite receive complementary Pacific Club Privileges, including access to the Pacific Club Lounge.

Smart casual dress standards apply to all guests using the Pacific Club Lounge. Closed shoes must be worn at all times.

Breakfast Pricing

Seasonal buffet breakfast at Montereys Brasserie is available at AUD38 per person, per night (price includes GST).

Airport Shuttle

Please contact our Concierge Team to arrange for shuttle or limousine service at special rates.

Parking Fee

Hotel parking is available 24 hours a day and is subject to availability. Prices as follows.

  • 0 to 1 hour at AUD6
  • Day rate 6:00am to 6:00pm at AUD18
  • Night rate 6:00pm to 6:00am at AUD12
  • 24 hours at AUD25

*Please note our carpark has a maximum clearance height of 1.9 metres and is subject to availability.

Valet Parking

Valet parking is available 24 hours a day at AUD48 per night, including unlimited entry and exit.

Payment Types

The Hotel accepts Visa, MasterCard, American Express, JCB, Union Pay, Alipay and Diners.

Please note that a Merchant Service Fee of 0.99% for Alipay, 1.1% for Visa, MasterCard and Union Pay and 3% for Diners, American Express and JCB will be applied to all credit card payments.


Wheelchair-accessible rooms and bathrooms are available at the Hotel.

Smoking Rooms

The Hotel has a no-smoking policy. Please speak with our team for designated smoking areas.

Advance Purchase

Please note that reservations for advance purchases are strictly non-refundable. In the event of a refund approved by the hotel management due to unforeseen circumstances, the Hotel will not be held responsible for any foreign currency exchange loss or transaction fee by the issuing bank.