Hotel Policy | Stay at PARKROYAL Kuala Lumpur Malaysia

Hotel Policy





Rates Policy

Rates are subject to 10% Service Charge and 6% Sales and Services Tax. A Tourism Tax of RM10 per room per night for non-Malaysian guests will apply.

An additional fee will apply should a rollaway bed be required.

To align with the Malaysian Government’s announcement of the waiver of the Sales and Service Tax (SST) from the current 6% with effect from 1 March until 31 August 2020, all room rates are subject to 10% Service Charge and 0% Sales & Service Tax (SST) per room per night. Tourism Tax of RM10 per room per night for non-Malaysian guests will be charged upon check-in.

Child Policy

Children under 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds are available in the Hotel (except for Superior and Orchid Club rooms).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Chatz Brasserie is at RM52 nett per adult and RM26 nett per child (aged four to 11 years old) per meal.

Airport Shuttle

Arrangement can be made with the Hotel for airport shuttle. Click here for further information.

Parking Fee

Our hotel offers sheltered parking (maximum height of 1.7 metres), valet parking services and round-the-clock security surveillance.
 Click here for further information.

Valet Parking

Valet parking is at RM28 per registered hotel guest. Click here for further information.

Payment Types

The Hotel accepts Visa, Master, American Express and Union Pay.


The Hotel has a driveway ramp, a handicap-friendly guestroom and restrooms, and lift access on every floor.

Smoking Rooms

The Hotel has a no-smoking policy. However there are designated areas along the walkways near the hotel entrance should guests wish to smoke.