Hotel Policy | PARKROYAL Monash Melbourne | Hotel Stay Policy

Hotel Policy

Check-in

3:00pm

Check-out

11:00am

Minimum Age for Check-in

Guests must be 18 years of age in order to check-in to the hotel.
Rates Policy

All rates are inclusive of Goods and Services Tax (GST).

Child Policy

No additional charges apply for children 12 years and under when using existing bedding. If extra bedding is requested for children, a charge of AUD65 per night/per person is added to the room account. A rollaway bed will be provided (selected room types only and maximum occupancy restrictions apply).

Rollaway Beds

A charge of AUD65 per night/per person is added to the room account (room only, subject to availability, selected room types only and maximum occupancy restrictions apply).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

An à la carte menu offers items from AUD20 to AUD28.

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service and bookings. 

Parking Fee

Secure self-parking is available at the hotel's underground carpark for AUD25 per day.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB and Diners Club. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Accessibility

The Hotel has handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

The hotel has a 100% no-smoking policy within its public areas and all rooms and suites. There are designated areas near the hotel entrance should guests wish to smoke, kindly contact reception for directions.

Cancellation Policy

No cancellation charge applies prior to 18:00 local time on the day of arrival for fully flexible booking rates. The first night will be charge for bookings cancelled after 18:00. Please refer to individual rate details at time of booking for current policies. Policies are subject to change without notice.

Pet Policy

No pets allowed.