The safety and well-being of our guests, associates and community continue to remain our top priority as we continue taking measures to help curb this global pandemic here in Sydney, Australia.
If you are at high-risk for COVID-19 exposure or are feeling unwell, we ask you to delay your travel plans. If you are unsure of how to assess yourself for COVID-19 symptoms, please visit the Australian Government of Health’s COVID-19 symptom checker.
As we enter the 'new normal,' PARKROYAL Parramatta remains a safe haven for your travels. As a NSW government registered COVID safe business, we have implemented various new cleaning and disinfecting policies and social distancing measures.
Arrival Experience & Public Spaces
Rooms & Housekeeping
Food & Beverage
Associates
Every associate has undergone COVID-19 related training and is expected to maintain the highest standards of personal sanitization and handwashing protocols, as well as maintain social distancing in the back of the house where possible.
Cancellation Policies
You can plan and book any future travel with peace of mind as you stay at any of our Pan Pacific, PARKROYAL COLLECTION or PARKROYAL hotels, resorts or serviced suites, for stays up to 31 December 2020.
Please refer to the specific rate’s terms and conditions for more details. Changing the stay dates on any reservations may result in different pricing.
Thank You For Your Support
We appreciate you choosing PARKROYAL Parramatta, and we look forward to welcoming you to the best of Sydney’s West. If you have any questions or need help with your travel planning, please call us directly on +61 2 9689 3333 or email enquiry.prsyp@parkroyalhotels.com
Find out more on our Global Initiative Pan Pacific Cares.
Minimum 10% savings on Best Available Rate
Enjoy complimentary room upgrade
Early check-in / Late check-out privileges
Exclusive members-only offers