Hotel Policy


From 3:00pm



Rates Policy

Rates are subject to 10% Service Charge, 6% Goods and Services Tax* (GST) and Local Government Fee (LGF) of MYR3 per room per night. Effective 1 September 2017, an additional Tourism Tax of RM10 per room per night will apply for non-Malaysians. *Goods and Services Tax is based on room rates and 10% Service Charge.

Child Policy

Children under 12 years old are allowed to share the room without additional charges using the existing bedding.

Extra Persons

Superior Room and Premier Seaview Room can accommodate maximum of two persons. For Deluxe Room, Deluxe Seafacing Room and other suites, a third person will be subject to an extra person charge of MYR125 inclusive of an individual bed and breakfast. (Price is subject to 10% Service Charge and six percent Goods and Service Tax and subject to change without prior notice).    

Baby Cot/Crib Hire

Complimentary for a maximum of one child under two years upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Cinnamon is at MYR68 per adult and MYR34 per child (aged six to 12 years old) per meal. (Prices are subject to 10% Service Charge and six percent Goods and Services Tax and subject to change without prior notice).

Taxi Services

The Resort recommends using only the red and white or blue taxi services. For your safety, please avoid illegal and unlicensed vehicles and touts that are around the Resort.

Parking Fee

Complimentary parking is available up to maximum of one vehicle per room per stay.

Payment Types

The Resort accepts Visa, Master and American Express.


The Resort has a driveaway ramp, wheelchair access facilities at the public areas and guestrooms. Handicapped rooms are also available. Advance request is required.

Smoking Rooms

The Resort has a no-smoking policy. However there are designated areas at the hotel entrance and some parts of the garden should guests wish to smoke. Shisha, e-cigarette, cigar and vape and any other form of smoking are also prohibited.