Pacific Club Privileges

Enhance your experience at Pan Pacific Suzhou with premium services and amenities available at our Pacific Lounge.

Access to Pacific Lounge

  • Complimentary afternoon tea and refreshment from 3:00pm to 5:00pm
  • Complimentary happy hour cocktail from 6:00pm to 8:00pm
  • Round-the-clock self service (canned drinks, juices and teas)
  • Complimentary use of computer and printing service
  • Complimentary two-hour use of Pacific Club Meeting Room (subject to availability, bookings are recommended)

In the privacy of your own room

  • Complimentary Cable & Wireless internet access
  • Complimentary soft drinks in minibar (Coke, Diet Coke, Sprite, Coconut milk) and welcome fruit
  • Complimentary local phone calls
  • Turndown service
  • Preferred choice of pillows from an extensive selection including buckwheat hull organic, feather, foam and coil polyester (subject to availability)
  • Complimentary shoe polishing

In other locations of the hotel

  • Complimentary breakfast at AVANTI Italian Kitchen or Garden Brasserie (Weekday 6:30am to 10:00am; Weekend 6:30am to 10:30am)
  • Private Fitness Center access on the first floor or the Recreation center in the main building
  • Complimentary access to Pan Men Garden

Exclusive service

  • Express check in and check out services
  • Late check out until 2:00pm
  • Pressing or laundry of up to two pieces of clothing per night of stay (non-cumulative and dry cleaning not applicable)