Rates Policy
All rates are subject to service charge and Goods and Services Tax (GST). Additional adult fee may apply should a rollaway bed be required.
Child Policy
A maximum of two children under the age of 12 years old are allowed to share the room without additional charges (room only) using existing bedding. Children above five years old will be charged for breakfast at SGD16 per child, per night.
Rollaway Beds
Rollaway beds can be placed in rooms at an additional SGD80 per room, per night (room only, subject to availability).
Baby Cot/Crib Hire
Complimentary upon request (subject to availability).
Breakfast Pricing
Buffet breakfast at 10 at Claymore is at SGD32 per adult and SGD16 per child (aged five to 12 years old) per night.
Airport Shuttle
Please contact our Team at +65 6737 0811 to arrange for limousine service at special rates.
Parking Fee
Complimentary parking is available for in-house guests dining or staying at Pan Pacific Orchard, Singapore. Click here for further information.
Valet Parking
Valet parking is not available.
Payment Types
The Hotel accepts cash payment or one of the following credit cards: Visa, Master, American Express, JCB, and Union Pay. Please note that the Hotel does not accept bookings made by debit card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
The Hotel has a wheelchair ramp into Hotel lobby, handicap-friendly toilets on every floor, and wheelchair accessible rooms (Premium King).
Smoking Rooms
The Hotel has a total of 12 smoking rooms on the 18th floor.
Pacific Club Lounge Policy
Accessible for adults 18 years and above only.
Advance Purchase
Please note that reservations for advance purchases are strictly non-refundable. In the event of a refund approved by the hotel management due to unforeseen circumstances, the Hotel will not be held responsible for any foreign currency exchange loss or transaction fee by the issuing bank.