The preferential rate is based on room only, inclusive of service charge and applicable tax. Up to a maximum of 2 adults and 2 children (under 12 years old staying in the same room). Preferential room rates and benefits are not transferable. Early check-in and late check-out is subject to availability. This rate is subject to availability at time of reservation. Rooms and special request including bed preferences are subject to availability. Advance booking required prior to arrival at the hotel. Valid staff pass/ID will be required for verification upon check-in/payment. Cancellation can be made without penalty up to 24 hours prior to arrival. One night charge for cancellation within 24 hours will apply. Dining savings is for dine-in on a la carte food menu only at all hotel operated F&B Outlets. Advance reservations required. Not applicable on 24, 25, 31 December 2020; 1 January, 10 to 27 February 2021. Up to a maximum of 5 people dining on the same table per government guidelines. Should this guideline be revised at a later stage, discount will be applicable for a la carte food menu only bill for up to a maximum of 8 diners on the same table. Spa savings is for a la carte treatments at St. Gregory spa for healthcare worker with valid staff pass only. Advance appointment required. Offers cannot be used in conjunction with any other offer or promotion. All information is correct at the time of publication. In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.

Appreciating Healthcare Workers | Pan Pacific Hotels Group | HERO

Home Offers Thank You Healthcare Heroes

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HERO (Healthcare Employees Recognition & Ovation)

"HERO” (Healthcare Employees Recognition & Ovation) is an initiative by Pan Pacific Hotels Group, honouring and appreciating healthcare workers in Singapore for their dedication and service to the nation as they combat the virus through this pandemic.

This initiative sees the Group contributing 25,000 complimentary room nights as a token of appreciation to the healthcare heroes from these three public healthcare groups, namely Singhealth, National Healthcare Group (NHG) and National University Healthcare System (NUHS).

Honouring Our Healthcare Workers in Singapore

Apart from this, the Group is also extending preferential room rates, exclusive dining and spa privileges to reward all healthcare heroes in Singapore for that well-deserved respite with their loved ones.

For detailed information, please refer to FAQ.

Inclusions

Preferential Room Rates for Healthcare Workers in Singapore

Special room rates offered to all healthcare workers in Singapore
50% savings on a la carte food menu only at hotel operated food and beverage outlets during stay
30% savings on a la carte treatments at St. Gregory spa during stay

Dining and Spa offers for Healthcare Workers in Singapore (for non-staying guests)

30% savings on a la carte food menu at hotel operated food and beverage outlets
30% savings on a la carte treatment at St. Gregory spa

Book Period	Stay Period	Participating Hotels	Participating Restaurants and Spa Outlets
From 19 October 2020 to 31 March 2021	From 1 December 2020 to 31 March 2021	PARKROYAL on Beach Road Tel: 6505 5666 reserve.prsin@parkroyalhotels.com	Si Chuan Dou Hua Restaurant Ginger Club 5 St. Gregory Spa
		Pan Pacific Serviced Suites Beach Road Tel: 6678 8999 reserve.ppssbr@panpacific.com	Enjoy privileges at participating restaurants in adjacent PARKROYAL on Beach Road (per above)
		PARKROYAL COLLECTION Marina Bay Tel: 6845 1000 reserve.prsmb@parkroyalhotels.com	Peppermint Peach Blossoms Atrium Lounge St. Gregory Spa
	From 1 January 2021 to 31 March 2021	Pan Pacific Singapore Tel: 6336 8111 reserve.ppsin@panpacific.com	Keyaki Hai Tien Lo Pacific Marketplace Edge Atrium St. Gregory Spa
		PARKROYAL COLLECTION Pickering Tel: 6809 8888 reserve.prsps@parkroyalhotels.com	Lime Restaurant St. Gregory Spa
		PARKROYAL on Kitchener Road Tel: 6428 3000 reserve.prskt@parkroyalhotels.com	Spice Brasserie Si Chuan Dou Hua Restaurant

Room Reservation Method

Room reservations can be made via email (preferred) or phone.
For room reservation via email, please mention promotion code 'HCare' in email subject line.
For room reservations via phone, please mention ‘HCare’.
Room booking details should include:
- Guest full name
- Number of guests
- Stay dates and estimated time of arrival
- Healthcare Group you are working in and designation
- Any other requests and queries
- Credit Card information for guarantee the booking

Hotel	Email	Phone
Pan Pacific Singapore	reserve.ppsin@panpacific.com	6336 8111
PARKROYAL COLLECTION Marina Bay	reserve.prsmb@parkroyalhotels.com	6845 1000
PARKROYAL COLLECTION Pickering	reserve.prsps@parkroyalhotels.com	6809 8888
PARKROYAL on Beach Road	reserve.prsin@parkroyalhotels.com	6505 5666
PARKROYAL on Kitchener Road	reserve.prskt@parkroyalhotels.com	6428 3000
Pan Pacific Serviced Suites Beach Road	reserve.ppssbr@panpacific.com	6678 8999

Terms and Conditions

The preferential rate is based on room only, inclusive of service charge and applicable tax. Up to a maximum of 2 adults and 2 children (under 12 years old staying in the same room).
Preferential room rates and benefits are not transferable.
Early check-in and late check-out is subject to availability.
This rate is subject to availability at time of reservation.
Rooms and special request including bed preferences are subject to availability.
Advance booking required prior to arrival at the hotel.
Valid staff pass/ID will be required for verification upon check-in/payment.
Cancellation can be made without penalty up to 24 hours prior to arrival. One night charge for cancellation within 24 hours will apply.
Dining savings is for dine-in on a la carte food menu only at all hotel operated F&B Outlets. Advance reservations required. Not applicable on 24, 25, 31 December 2020; 1 January, 10 to 27 February 2021. Up to a maximum of 5 people dining on the same table per government guidelines. Should this guideline be revised at a later stage, discount will be applicable for a la carte food menu only bill for up to a maximum of 8 diners on the same table.
Spa savings is for a la carte treatments at St. Gregory spa for healthcare worker with valid staff pass only. Advance appointment required.
Offers cannot be used in conjunction with any other offer or promotion.
All information is correct at the time of publication.
In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.

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