酒店政策
入住 |
下午 3:00 |
退房 |
中午 12:00 |
最低入住年龄 |
入住酒店的宾客必须年满 18 岁。 |
价格政策 |
房价不含 13% 的合并消费税和 4% 的最低公司税。 |
儿童政策 |
未满 3 岁的儿童免费入住（使用现有床具）。一间客房内最多可加床一张，并每晚加收 CAD30 的费用，税收另算。 |
折叠床 |
特大床房内可加折叠床一张，每晚加收 CAD30 的费用，税收另算。 |
婴儿床租用 |
根据要求免费提供婴儿床（视供应而定）。 |
早餐价格 |
自助早餐每位成人 CAD28，每位儿童（4-12 岁）CAD12，不含消费税和服务费。 |
泊车费 |
每车每晚停车收费 CAD18，不含合并消费税。 |
代客泊车服务 |
代客泊车服务每车每晚收费 CAD25，不含合并消费税。 |
付款方式 |
酒店接受 Visa、Master、American Express、JCB、Diners 和银联卡。所有预订必须使用信用卡进行担保。担保/押金政策可能会因房价而异，请查阅不同房价的具体担保/押金政策。请在办理入住酒店手续或支付时，出示担保您的预订使用的同一张信用卡。 |
无障碍设施 |
酒店设有方便轮椅出入的斜坡、残障人士专用客房（视可用性而定）、卫生间以及通往每个楼层的直梯。 |
吸烟客房 |
酒店制定了禁烟政策。 |
取消政策 |
如需变更或取消预订，须在抵达前 48 小时（当地时间）之前通知酒店，否则将收取包括税费在内的第一晚房费。如果未按预订入住，同样收取包括税费在内的第一晚房费。取消和未按预订入住政策可根据价格的不同而有所差异，请在预订时查看条款及细则。 对于 2020 年 6 月至 8 月的预订，针对所有价格方案的变更或取消须在抵达前 24 小时申请，否则将收取包括税费在内的第一晚房费。未按预订入住仍将收取包括税费在内的第一晚房费。 |
宠物政策 |
可携带宠物。 |
Non-Smoking Policy |
Smoking is strictly prohibited in all guest rooms, meeting rooms, event venues, restaurants, and within the hotel's facilities. Designated smoking areas are available outside the hotel premises. A smoking fee of CAD $250.00 plus HST will be levied as a penalty for any violations of this policy. | |
Lost & Found Policy |
If you have left an item in the hotel, please contact our Housekeeping Department between 9:00am to 5:00pm. When reporting a lost item, kindly provide us with as much detail as possible, including the brand, size, color, or any distinct features of the item. Additionally, share the approximate date and time you might have lost the item and the places you visited, apart from your guest room, during that time. Having this information recorded will greatly assist us in tracking down your lost item, and we'll promptly get back to you with an update. | |
Accessibility |
The hotel is wheelchair accessible, featuring entry ramps, handicap-friendly guestrooms (subject to availability), accessible restrooms, and elevator access to every floor. | |
Your Responsibility as Guest |
As a registered hotel guest at Pan Pacific Toronto (referred to as the 'Property'), you acknowledge full responsibility for any breakages, loss, or damage, whether intentional or unintentional, directly or indirectly caused by you, your accompanying guests, or any other guests hosted by you at the Property. The hotel reserves the right to recover any damages from the payment method provided during check-in. In the event of insufficient funds, a payment schedule will be coordinated with the hotel's finance department for a settlement agreement. | |
Eviction |
Unfortunately, any of the following instances may lead to eviction for the registered guest, their accompanying guests, or any guests hosted by the registered guest:
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As a guest of Pan Pacific Toronto, your acceptance, understanding, and agreement to comply with all the aforementioned hotel policies are assumed.
We appreciate your cooperation and extend our best wishes for a pleasant stay.
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酒店及度假村
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服务公寓
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健康和时尚
