Hotel Policy

Check-in

3:00pm

Check-out

12:00pm

Minimum Age for Check-in

Guests must be 18 years of age in order to check-in to the hotel.

Rates Policy

Rates are subject to service charge, consumption tax and Tokyo accommodation tax.

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds can be placed in selected room categories including Studio Deluxe Twin, Junior Corner Suite Twin and Deluxe Suite at an additional JPY10,000++ per room, per night (room only, subject to availability).

Baby Cot/Crib Hire

Available upon request and free of charge. (Subject to room type and availability)

Breakfast Pricing

Breakfast menu at main dining is at JPY5,500++ per person for all ages.

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Lot

TOKYU KABUKICHO TOWER Parking in the basement are available for in-house guests.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. 

Accessibility

The Hotel has a handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

The hotel is a non-smoking facility. Please refrain from smoking except in the designated areas on the lobby floor.

Accommodation Tax

Guests staying at our hotel are subject to the Tokyo Metropolitan Government's accommodation tax.The tax is 200 yen per room per night per person if the room charge is JPY15,000 or above.The accommodation tax is applied to the room charge per person per night.

Cancellation Policy

Reservations must be canceled by 3:00 p.m. the day before the arrival date. Otherwise, a 100% cancellation fee (tax not included) will be charged. In case of a no-show, the cost of one night's lodging plus tax will be charged. Please note that if the plan stipulates a cancellation policy, it will take precedence.

Pet Policy

No pets allowed.