Serviced Suites Policy
Check-in |
2:00pm |
Check-out |
12:00pm |
Rates Policy |
Rates are subject to 6% Service Tax. Tourism tax of RM10 nett per room per night will apply for non-Malaysian guests. In line with the Malaysian Government’s recent directive, please note that the current Sales and Service Tax (SST) with be reverted from 6% to 0% with effect from 1 March until 30 June 2021, both dates inclusive. Tourism Tax of RM 10 per room per night for non-Malaysian guests will be exempted until 30 June 2021. |
Child Policy |
A maximum of one child under the age of 12 years old is allowed to share the room without additional charges using existing bedding. |
Rollaway Beds |
Rollaway beds can be placed in all room categories at an additional RM95+ per bed, per night (except Two Bedroom Suite). |
Baby Cot/Crib Hire |
Complimentary upon request (subject to availability). |
Breakfast Pricing |
Continental breakfast with seven hot dishes and egg station is chargable at RM28.00+ per adult per day and RM18.00+ per child per day (child from four to eleven years old). |
Airport Shuttle |
Please contact our Guest Relations Officer to arrange for limousine service. |
Parking Fee |
Complimentary parking is available for all residents. |
Valet Parking |
Valet parking service is not available. |
Payment Types |
The Serviced Suites accepts Visa, Master and American Express. Please present the same credit card used to guarantee your booking when checking in or making payment upon your arrival. |
Accessibility |
The Serviced Suites is elderly and child friendly. |
Smoking Rooms |
Dedicated smoking floors are located from level two to six. |
Advance Purchase |
Please note that reservations for advance purchases are strictly non-refundable. |