Sustainability at the Heart of Hospitality

 

At Pan Pacific Hotels Group, sustainability is woven into the way we design our spaces, manage resources, support our people, and engage with the communities around us. Through thoughtful hospitality, we encourage our guests to travel more consciously, with greater consideration for the destinations and communities they visit.

Our sustainability goals are guided by our three main pillars, namely Our People & Community, Our Environment, and Our Arts, Culture & Heritage.

Our People & Community

We build an inclusive environment for our employees and local community.

Our Environment

From design to operations, we take practical steps to reduce environmental impact.

Our Arts, Culture & Heritage

We curate memorable moments through inspiring local experiences.

Our People & Community

We build an inclusive environment for our employees and local community.

Our Environment

From design to operations, we take practical steps to reduce environmental impact.

Our Arts, Culture & Heritage

We curate memorable moments through inspiring local experiences.

Our Progress

We have made meaningful progress in advancing responsible hospitality and creating long-term impact across our portfolio. PPHG is the first hospitality group in Singapore and Oceania to achieve GSTC Multi-site Certification with 22 of our hotels, resorts and serviced suites in Singapore, Australia, Malaysia, Indonesia, and United Kingdom achieving GSTC certification.  PPHG will continue to achieve internationally recognised sustainability standards for the rest of our properties. 

Across the Group, individual properties, too, attained notable accolades for environmental and operational excellence with all our Singapore portfolio attaining ISO 14001:2015, ISO 45001:2018 and BCA Green Mark certifications, reinforcing our dedication to green operations.

Beyond environmental stewardship, our sustainability efforts extend to social impact, inclusion, and art. With these efforts reflected through recognitions such as Enabling Mark (Platinum), Champion of Good, and Distinguished Patron of the Arts.

Our Achievements

 

  

Champion of Good
National Volunteer & Philanthropy Centre · 2024

 

  


Distinguished Patron of the Arts Award

National Arts Council · 2025

 

  

Awards for Excellence - Best Environmental/Sustainability Practices
Australian Hotels Association NSW · 2025

 

  

Enabling Mark (Platinum)
SG Enable · 2024

 

  


BCA Green Mark

BCA Green Mark (Platinum) – 5 Properties
BCA Green Mark (Gold) – 2 Properties
BCA Green Mark Certified – 1 Property

 

  



Sustainability Impact Awards -Impact Enterprise Excellence Award

The Business Times & UOB · 2025

 

  

GSTC Hotel Standards
Global Sustainable Tourism Council
14 Singapore and Australia Properties



  


GSTC Hotel Standards
Global Sustainable Tourism Council
5 Malaysia Properties


 

  


ISO 14001:2015 & ISO 45001:2018
Environmental, Occupational Health & Safety Management Systems
8 Properties

Find Out More About Our Sustainability Journey

UOL Sustainability Report 2025