Front Office Supervisor
Date Posted:
24 Apr 2024
Pan Pacific Serviced Suites Nairobi.
Pan Pacific Serviced Suites Nairobi located at the GTC complex in the prime leafy suburbs of Westland’s business district is the first Pan Pacific Hotel Group property of its kind to operate in Africa.
Pan Pacific Serviced Suites Nairobi (PPSSNRB) boasts of a total of 175 newly built upper luxury serviced apartments for both long and short stays with breathtaking views, tastefully designed with fully fitted state-of-the-art facilities.
The Role
The front office supervisor is responsible for overseeing the work of front desk staff, ensuring that they provide exceptional customer service to guests. They are responsible for managing reservations, checking guests in and out of the hotel and handling any issues or complaints that may arise.The role requires excellent communication and organizational skills, as well as the ability to work well under pressure.
Talent Profile
- Proven experience working as a Front Office Supervisor in the hospitality industry.
- The ability to work in a fast-paced environment.
- The ability to stand for extended periods.
- Strong management skills.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
How to Apply
Please send your resume to: careers.ppsnrb.panpacific@panpacific.panpacific.com.panpacific
We are looking forward to reviewing your application as soon as possible. However, due to the volume of applications anticipated, we shall only contact shortlisted potential candidates for this position.
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