Check-in

2:00pm

Check-out

12:00pm

Minimum Age
for Check-in

Guests must be 18 years of age in order to check-in to the hotel.

Rates Policy

Rates are subject to Government tax and Service charge. 

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges. 

Rollaway Beds

Rollaway bed can be place in selected room categories at an additional USD30++ per room, per night (room only, subject to availability). 

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Breakfast at KEYAKI is at USD15++ per adult and USD7.5++ per child (aged 6 to 11 years old).

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking is available for in-house guests, subject to one vehicle per room, per stay. 

Valet Parking

Chargeable at US$10. 

Payment Types

The Hotel accepts Visa, Master and American Express. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Accessibility

The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor. 

Smoking Rooms

The hotel has a no-smoking policy within its public areas and rooms. There are limited smoking areas and designated areas near the hotel entrance should guests wish to smoke. 

Cancelation Policy

Reservations must be cancelled 48 hours (local time) prior to arrival date to avoid a penalty of 1 night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply. 

Pet Policy

No pets allowed.