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    Home An Urban Sanctuary
    Back to PARKROYAL COLLECTION Kuala Lumpur
    Step Into a Green Haven Photo Gallery Sustainability Safety & Accessibility Getting Here Kuala Lumpur City Guide Reviews Frequently Asked Questions
    Step Into a Green Haven
    Photo Gallery
    Sustainability
    Safety & Accessibility
    Getting Here
    Kuala Lumpur City Guide
    Reviews
    Frequently Asked Questions

    Selamat Datang to PARKROYAL COLLECTION
    Kuala Lumpur

    Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur

    +60 3 2782 8388

    enquiry.prckul.panpacific@parkroyalcollection.panpacific.com

    .panpacific

    PARKROYAL COLLECTION redefines the biophilic lifestyle hotel for the modern conscious traveller. Rooted in sustainable design and enriched by local culture, each property is a vibrant urban sanctuary where guests recharge, reconnect, and experience the city anew. From Singapore to Kuala Lumpur, our hotels weave lush greenery, eco‑innovations, and inspiring hospitality into mindful living at the heart of the city. 

     

    Exemplary Design

    Exemplary Design

    The hotel facade features 13,000 sqft of lush greenery to evoke a sense of living and being amidst the bustle of Bukit Bintang. Be captivated by vast open spaces bathed in natural light, inspired by local craftsmanship that are seamlessly fused with slick, modern elements.

    Thyme

    Thyme

    Enjoy hearty, consciously-sourced meals and sumptuous seafood buffets at our contemporary all-day dining restaurant, Thyme.

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    The Botanist Lounge & Bar

    The Botanist Lounge & Bar

    Chill vibes and vibrant flights of farm-to-bar cocktails infused with a local twist await at our lobby lounge.

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    Skye Chill

    Skye Chill

    Soak up the sun at our poolside bar, accompanied by smooth music, a refreshing cooler, and easy bites.

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    St. Gregory

    St. Gregory

    Find tranquility in spaces designed for your complete relaxation. Recharge to the fullest in the skillful hands of our talented therapists and signature treatments.

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    The Gym

    The Gym

    Boost your endorphins with a full-body workout at our state-of-the-art fitness centre, complete with TechnoGym cardio and strength equipment as well as a selection of free weights.

    Outdoor Swimming Pool

    Outdoor Swimming Pool

    Surrounded by lush greenery, our saltwater pool is the perfect place to unwind, have a refreshing dip, or get those much-needed daily laps in.

    Urban Farm

    Urban Farm

    Take a stroll in our Urban Farm on Level 6 and immerse in a farm-to-table, farm-to-bar, and farm-to-spa experience with multiple varieties of vegetables, fruits, and edible flowers.

     

     

     

     

     

     

     

     

     

    A Sustainable Oasis

    Each PARKROYAL COLLECTION hotel is a welcome green sanctuary, offering you experiences that blend world-class hospitality with a new breath of life in every stay. Guided by the PARKROYAL COLLECTION brand ethos, we believe in treading lightly on the environment - from minimising food waste and energy use, to integrating sustainable materials and sourcing locally, whilst paying homage to local cultures and customs.

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    Comfort Crafted with Care

    Accessibility

    We strive to make every guest feel welcome, with inclusive features implemented to make our hotel accessible to all, such as dedicated parking for guests with wheelchairs and accessible routes through the hotel and facilities. Wheelchair-friendly guestrooms are also available upon request. 

    Safety

    To ensure the safety of our guests, room keycards allow access to the registered guestroom floor and facilities on Level 6 only. Security cameras are installed for surveillance and safety purposes, and are located at all entry and exit points, as well as high traffic areas of the hotel.

    Getting Here

    City Guide

    • Attraction(1)

    • Dining(1)

    • Shopping(4)

    • PARKROYAL COLLECTION Kuala Lumpur

    • Pavilion Kuala Lumpur

    • The Exchange, TRX

    • Lot 10 Shopping Centre

    • LaLaPort Bukit Bintang City Centre

    • Jalan Alor

    • PETRONAS Twin Towers

    • PARKROYAL COLLECTION Kuala Lumpur welcomes guests into a world of biophilia, connecting them to the space and with one another.
    • The award-winning shopping mall is conveniently located just 10-minutes walk away from the lobby.
    • Jalan Alor is a food street haven among the locals, tourists and travellers, offering a great alternative for one to taste Malaysia's wide selection of cuisines.
    • As the world's tallest twin buildings, discover the country's most iconic landmark - a grand showcase of cutting-edge innovation and architectural marvel.

     

     

     

     

     

     

     

     

     

    Our Concierge Recommends

    Discover Malaysia's diverse cultures, local attractions, and heritage spots that are sure to make your trip memorable. Ask our Concierge associates to hop on our complimentary shuttle service to explore selected Kuala Lumpur gems.

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    What Guests Are Saying

    13160 verified reviews

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    Your Questions Answered

    • Hotel Information

      • PARKROYAL COLLECTION Kuala Lumpur is situated in the heart of Bukit Bintang, in close proximity to Lot10 Shopping Centre, Pavilion Kuala Lumpur, and The Exchange TRX. The hotel's address is Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Malaysia.

      You can reach out to us via email at enquiry.prckul.panpacific@parkroyalcollection.panpacific.com.panpacific, by phone at +60 3 2782 8388 or through the chat function on our website. 

      Per the mandate by the Malaysian government, smoking is not permitted in the hotel. If you wish to smoke, please proceed to the outside area in front of our hotel entrance (main entrance and President Wing entrance), or the outdoor terrace on Level 2.

      A MYR 10 Tourism Tax (TTX) per room per night will be collected upon check-in for non-Malaysian passport holders. The hotel upholds a standard 6% / 8% Sales & Services Tax (SST) per Malaysian government laws.

    • Rooms & Suites

      • Check-in is at 3:00 pm, whereas check-out will be at 12:00 pm.

      COLLECTION Club rooms and suites come with complimentary access to our COLLECTION Club Lounge, alongside other perks such as a dedicated check-in experience, laundry privileges, late check-out, and more (terms and conditions apply).

      Selected room types are connected, such as the Lifestyle Premier rooms. To request connecting rooms, please email reserve.prckul.panpacific@parkroyalcollection.panpacific.com.panpacific

      Yes, high-speed Wi-Fi is available in all rooms in the hotel.

      Additional beds can be added to suite rooms only (excluding Signature Family Suite and Urban Family Suite). To request for an extra bed, please add a note when prior to the room check-out page or email reserve.prckul.panpacific@parkroyalcollection.panpacific.com.panpacific. 

      The hotel does not allow pets.

    • Dining

      • There are three dining outlets operated by the hotel: Thyme, The Botanist Lounge & Bar, and Skye Chill. 

      Yes, in-house guests are accorded special prices for selected items, and we do partner with selected banks to offer greater savings on your dining bill. 

      Please contact our Dining Reservations desk (located at the Lobby) for more information.

    • Facilities & Amenities

      • The hotel houses most facilities on our Wellness Floor, located on Level 6, such as St. Gregory spa, Studio Fit, 24-hour gymnasium, saltwater swimming pool, Urban Farm, and the COLLECTION Club Lounge.

      Yes, EV charging stations are available at the hotel and use is chargeable by the hour. Guests are required to use their own charging cable at the charging station.

    • About Kuala Lumpur, Malaysia

      • The hotel is situated conveniently in the heart of the city, providing easy access to the best places to eat, play, and shop. 

      Notable attractions include premier shopping outlets such as Pavilion Kuala Lumpur and The Exchange TRX, plus the food street Jalan Alor, KL Eco City Park, and more. For more information, please visit our recommendations page.

      We recommend guests have denominations in Malaysian Ringgit (MYR) when travelling in the country. For transactions within the hotel, we accept Visa, Master, American Express, JCB, China UnionPay, e-wallet TouchNgo, and Alipay. 

    PARKROYAL COLLECTION Kuala Lumpur is situated in the heart of Bukit Bintang, in close proximity to Lot10 Shopping Centre, Pavilion Kuala Lumpur, and The Exchange TRX. The hotel's address is Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Malaysia.

    You can reach out to us via email at enquiry.prckul.panpacific@parkroyalcollection.panpacific.com.panpacific, by phone at +60 3 2782 8388 or through the chat function on our website. 

    Per the mandate by the Malaysian government, smoking is not permitted in the hotel. If you wish to smoke, please proceed to the outside area in front of our hotel entrance (main entrance and President Wing entrance), or the outdoor terrace on Level 2.

    A MYR 10 Tourism Tax (TTX) per room per night will be collected upon check-in for non-Malaysian passport holders. The hotel upholds a standard 6% / 8% Sales & Services Tax (SST) per Malaysian government laws.

    Check-in is at 3:00 pm, whereas check-out will be at 12:00 pm.

    COLLECTION Club rooms and suites come with complimentary access to our COLLECTION Club Lounge, alongside other perks such as a dedicated check-in experience, laundry privileges, late check-out, and more (terms and conditions apply).

    Selected room types are connected, such as the Lifestyle Premier rooms. To request connecting rooms, please email reserve.prckul.panpacific@parkroyalcollection.panpacific.com.panpacific

    Yes, high-speed Wi-Fi is available in all rooms in the hotel.

    Additional beds can be added to suite rooms only (excluding Signature Family Suite and Urban Family Suite). To request for an extra bed, please add a note when prior to the room check-out page or email reserve.prckul.panpacific@parkroyalcollection.panpacific.com.panpacific. 

    The hotel does not allow pets.

    There are three dining outlets operated by the hotel: Thyme, The Botanist Lounge & Bar, and Skye Chill. 

    Yes, in-house guests are accorded special prices for selected items, and we do partner with selected banks to offer greater savings on your dining bill. 

    Please contact our Dining Reservations desk (located at the Lobby) for more information.

    The hotel houses most facilities on our Wellness Floor, located on Level 6, such as St. Gregory spa, Studio Fit, 24-hour gymnasium, saltwater swimming pool, Urban Farm, and the COLLECTION Club Lounge.

    Yes, EV charging stations are available at the hotel and use is chargeable by the hour. Guests are required to use their own charging cable at the charging station.

    The hotel is situated conveniently in the heart of the city, providing easy access to the best places to eat, play, and shop. 

    Notable attractions include premier shopping outlets such as Pavilion Kuala Lumpur and The Exchange TRX, plus the food street Jalan Alor, KL Eco City Park, and more. For more information, please visit our recommendations page.

    We recommend guests have denominations in Malaysian Ringgit (MYR) when travelling in the country. For transactions within the hotel, we accept Visa, Master, American Express, JCB, China UnionPay, e-wallet TouchNgo, and Alipay. 

    • HOTELS AND RESORTS
    • SERVICED SUITES
    • WELLNESS AND LIFESTYLE

    Toll-Free Room Reservation Numbers

    Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Malaysia

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