Housekeeping Team Leader
Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.
Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2022’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections
The Role
- Verify room status on morning report; report discrepancy of rooms; prioritize and update status of checkout rooms.
- Prepare and distribute assignment sheets to assigned staff and review priorities.
- Ensure that cleanliness and condition of each area meets designated standards. Directly contact respective personnel and relay any deficiencies to be corrected.
- Inspect supply levels, cleanliness and organization of floor closets. Assign designated personnel to rectify any deficiencies.
- Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
- Carry out other tasks as assigned by the supervisor
Talent Profile
- Minimum N or O level qualifications
- Minimum two years experience in a similar role in the 5-star hotel
- A proven track record of maintaining superior standards of hotel cleanliness in a previous position or hotel
- Able to work on rotating shift, public holidays and/or weekends
- Meticulous and has an eye for details
How to Apply
PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.
Click on the "APPLY NOW" button below to apply or email your resume to careers.prsps@parkroyalcollection.com
We regret that only shortlisted candidates will be notified.
Thank you for applying!