At HOTEL GROOVE SHINJUKU, we believe every guest deserves to feel welcomed, comfortable, and supported. Guided by our commitment to inclusive hospitality, we strive to provide accessible facilities, thoughtful resources, and attentive service that enable every guest to enjoy their stay with confidence and ease.

Our Universal Videos are designed to help every guest feel informed, comfortable, and confident throughout their stay at HOTEL GROOVE SHINJUKU.

Through clear visual guidance, these videos introduce the support, services, and facilities available from arrival to departure, while demonstrating how our associates assist guests in a variety of situations. From check-in and dining experiences to navigating the hotel and emergency procedures, each video provides practical information to help guests enjoy a seamless and reassuring stay.

They also showcase accessibility features, communication support, guest services, emergency procedures, and restaurant experiences, helping guests better understand the support available throughout the hotel.

By presenting this information in an accessible format, we aim to ensure every guest can experience HOTEL GROOVE SHINJUKU with ease, confidence, and peace of mind.

Below are recommended routes to our hotel, which include elevator-equipped station exits as well as elevators located within buildings directly connected to the station.
*For more details on station exits and indoor routes, please also refer to the official websites of each facility.
*Map information is accurate as of May 2025 and is subject to change without notice.