Facilities and Services
Catch a glimpse of the modern and convenient facilities which await you at Pan Pacific Serviced Suites Orchard, Singapore. Relax and unwind during your stay at our long-term serviced apartments in Singapore in utmost ease and comfort.
24-Hr Reception and Guest Services Ambassadors

Experience the best of city living at Pan Pacific Serviced Suites Orchard, Singapore.
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From attentive 24 hour Guest Services Ambassadors to a fully equipped kitchen with premium appliances, our offerings go beyond seeing to your needs, but also ensure that you enjoy an unforgettable extended stay.
Our Services
For Your Comfort
- Dedicated 24 hour Guest Services Ambassadors
- Daily housekeeping services*
- Pillow menu
For Your Convenience
- Pacific Lounge access
- Complimentary breakfast*
- Airport transfer arrangement
- Choice of daily local newspapers
- Complimentary local telephone calls
- Personalised check-in
- Complimentary wired and wireless high-speed Internet access
- Full utilities including water and electricity
*Except Sundays and public holidays
For Your Indulgence
- Fully equipped kitchen
- Fully equipped fitness centre
- Swimming pool
- Personalised welcome hamper
For Your Security
- On-site security and fully operational maintenance
Opening Hours |
24 Hours, daily |
Swimming Pool

Take a dip in our ionised water pool and restore your senses.
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Ionised Water Swimming Pool
Indulge in a refreshing dip daily without worrying about the undesirable effects, such as bleached or dry skin and hair, which are often associated with daily swims. Look forward to three sections of the outdoor pool – children’s area, Jacuzzi and the lap pool, catering to the different needs of our residents.
Hydro-Rider Aqua Fitness Equipment
A recent addition to the property includes a Hydro-Bike and a Hydro-Treadmill into the outdoor swimming pool. These equipment, imported from Italy provide the perfect exercise regime while being immersed in the water, enhancing flexibility for a high intensity, low impact exercise.
Location |
Level 2 |
Opening Hours |
6:00am to 10:30pm, daily |
Fitness Centre

Invigorate your body with an intense workout at our fully-equipped fitness centre by Technogym, complete with the latest equipment.
Location |
Level 2 |
Opening Hours |
24 hours daily (with keycard access only) |
Hydro-Therapeutic Spa

Relax after a long day in our state-of-the-art hydro-therapeutic spa, where the unique properties of water will restore your senses.
Location |
Level 2 |
Opening Hours |
6:00am to 11:00pm, daily (with keycard access only) |
The Living Room - Residents’ Lounge

From massage chairs to a pool table and an X-box Kinect device, the Living Room is a family-friendly space for residents to unwind.
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Rest and relax with a range of facilities available for your entertainment in the Living Room, an exclusive common area designed for your comfort. Our Guest Services Ambassadors will also go the extra mile to organise thematic events for residents to mingle with one another.
Our Services
- Library
- Pool table
- X-box Kinect
- Osim massage chairs
- Coffee/tea-making facilities
Location |
Level 11 |
Opening Hours |
6:30am to 11:00pm, daily (with keycard access only) |
Meeting Facility
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Ideal for the busy executive, our Meeting Facility on Level 11 offers a corporate ambience where your professional needs will be well taken care of. Please make reservations with our Guest Services Ambassadors in advance before you use the room.

Attend to your business matters with complete ease at our Meeting Facility.
Location |
Level 11 |
Opening Hours |
6:30am to 11:00pm, daily |
Sky Gardens

Relax and take a breath of fresh air at our outdoor sky gardens with a beautiful view of Somerset Road below.
Location Opening Hours |
Level 3, 7, 11, 15 24 Hours, daily for Levels 3, 7 and 15 6:30am to 11:00pm, daily (with keycard access only) for Level 11
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For Your Safety

Our 24-hour onsite security personnel and CCTV technology will ensure your peace of mind.
Parking Facilities

With two levels of available lots, our basement carpark offers seamless convenience to all of our residents.
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Enjoy the convenience of complimentary parking when staying with us for an extended period, right in the heart of a bustling shopping belt, Orchard Road.
Our Services
- Basement carpark with 40 lots
- Season/long-term parking is priced at SGD180 for Monday to Friday from 7:00am to 7:00pm, and SGD250 for 24 hour parking. Prices are subject to 7% Goods and Service Tax.
Location |
Basement |
Opening Hours |
24 hours daily |
Telephone |
Retailers

A variety of retail options are available in Somerset 313 mall, located right next door.
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Discover a wide selection of shopping delights as you stroll through Somerset 313. With affluent brands and gourmet offerings, this shopper’s paradise promises an exciting retail experience.
Connected to Somerset 313, another two large shopping malls, Orchard Central and Orchard Gateway provide the perfect shopping experience for fashion aficionados.
Location |
Somerset 313 |