Luxury Hotel in Suzhou | Pan Pacific Suzhou

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Rates are available for government and military personnel with an active government ID or a pass. Find out more

Rates are available for AAA members. Find out more

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Explore Pan Pacific Suzhou

Flanked by a backdrop of traditional gardens, Pan Pacific Suzhou is your modern-day oasis. Experience the comforts of our hotel in a city renowned for its picturesque canals and Chinese culture. 

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Hai Tien Lo

Indulge in gourmet Dim Sum as well as authentic Cantonese and Suzhou dishes.

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Weddings

Celebrate a romantic union at Pan Pacific Suzhou – one of the most sought-after wedding venues in the city.

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Share Your Pacific Moments

Share your moments and be inspired with #PanPacific

Frequently Asked Questions (FAQ)

During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. 

We have undertaken the following precautionary measures at our hotel:

  • We have stepped up on the disinfection of public spaces and guestrooms, and have made hand sanitisers available.
  • All guests are required to complete health declaration questions during check-in.
  • As a precaution, our employees are taking temperatures twice daily and are constantly reminded to adopt good personal hygiene practices.
  • Mandatory temperature test for all guests at the hotel entrance upon visiting the hotel.

Here are some ways to keep safe from COVID-19:

  • All guests are required to complete health declaration questions during check-in.
  • Clean your hands often by using soap and water, or an alcohol-based hand rub.
  • Maintain a safe distance from anyone who is coughing or sneezing.
  • Avoid touching your eyes, nose or mouth.
  • Cover your nose and mouth with your bent elbow or a tissue when you cough or sneeze.
  • If you have a fever, cough and difficulty breathing, seek medical attention immediately.

Cancellation must be received more than 24 hours prior to arrival to avoid a penalty fee.

During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. Find out more about Pan Pacific Cares here.

The types of accommodation at Pan Pacific Suzhou include:

  • King Room
  • Twin Room
  • Suites

Check-in at Pan Pacific Suzhou is from 2:00 PM, and check-out is until 12:00 PM.

Some of the facilities available include:

  • Fitness Centre
  • Outdoor Pool
  • Children's Playground
  • Classic Garden
  • Panmen Park (complimentary access to this 4A scenic spot from the hotel)

Pan Pacific Suzhou has a total of 3 restaurants and bars:

  • Hai Tien Lo
  • Garden Brasserie
  • Garden Lounge

Nearby attractions include:

  • Panmen Park
  • Tiger Hill
  • Pingjiang Road 
  • Suzhou Museum

Complimentary parking is available for all in-house guests.

Yes, Pan Pacific Suzhou has one indoor swimming pool and one outdoor swimming pool.

  • Flanked by a backdrop of traditional gardens, Pan Pacific Suzhou is your modern-day oasis. Experience the comforts of our hotel in a city renowned for its canals and Chinese culture.
  • Built in 1996 and located at Nanmen commercial area, the mall focused on luxury and medium-high brands at its west wing. Since 2005, the Tower Mall had opened its east wing with more popular, athletic and leisure brands, becoming one of the popular shopping areas at Nanmen area and even in Suzhou.
  • Guanqian means 'before the Temple'. This is a historic commercial area around the mysterious Xuanmiao Taoist Temple and is renowned for shopping traditional goods and local authentic snacks.
  • 85℃ is modern restaurant chain, known for its pastry, dessert and coffee.
  • Along with the river built for the Tiger Hill through its west end, this scenic street, used to be the busiest street in Suzhou in ancient time, offers a variety of bars and tea houses for tourists in addition to its historic legacies.
  • This 2006 structure was designed by Chinese-American architect IM Pei. A 2,200㎡ area displays many of the over 15,000 pieces in the collection, mostly ancient art and cultural relics.
  • Over 1500 years old, rebuilt in the fashion of the last dynasty, it's now named for a famous abbot who presided here, and it remains one of China's key places for Buddhist activities.
  • This ancient city moat forms part of the Beijing-Hangzhou Grand Canal, the world's longest canal. A boat cruise on the Moat is the best way to explore Suzhou city as it links up the local historical & cultural sites.
  • A large state owned 2-level exposition venue completed in 2008. Floor space of 188,600㎡ and advanced roof designs allow for one of the world's largest column-free exhibition spaces.
  • LEGEND
  • attraction Attraction
  • business Business
  • dining Dining
  • shopping Shopping
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Pan Pacific Suzhou

  • Pingjiang Road 5.2km / 15 minutes' drive
  • Shantang Street 6.9km / 16 minutes' drive
  • Suzhou New District Business Street 6.4km / 17 minutes' drive