During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. 

We have established “Clean Stay” standards in areas that include guest rooms, meeting rooms and dining outlets at our hotel. Precautionary measures taken at Pan Pacific Perth include:

• Hourly cleaning in all public areas using alcohol based cleaning products.
• Hand sanitiser is placed in strategic postions throughout the hotel for guest use.
• 2 x thermal cameras are located at the Hotel entrance.
• Guest lifts are sanitised hourly and are limited to a maximum of 4 guests per trip.
• Safe distancing reminders including signage and floor stickers are placed in prominent postions throughout the hotel.
• Heightened cleaning and disinfecting protocols for guest rooms using commercial grade disinfectants are used.
• Bed linen is laundred at 70 degrees celsius as per WHO health recommendation.
• Contactless pickup and delivery for laundry, requested amentities and in-room dining meals.
• Floor space and seating areas have been rearranged to ensure physical distancing between tables.
• Dining tables, chairs, bar tops and stools are santised with alcohol based cleaning products after every use.
• Cutlery is pre-wrapped in plastic packaging and offered to guests after they are seated/ordered.
• The glassware on tables is protected with lids.

Here are some ways to keep safe from COVID-19:

• Hands should be often sanitised with the hand sanitisers placed throughout our hotel.
• A social distance of 1.5 metres should be maintained whenever possible
• Good hand, sneeze and cough hygiene should be followed.
• If the guest is not feeling well, they need to advise the hotel as soon as possible and self-isolate until medical assistance is arranged.

Cancellation must be received more than 24 hours prior to arrival to avoid a penalty fee unless the reservation is prepaid, which does not qualify for a refund.

During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. Find out more about Pan Pacific Cares here.

The hotel has 486 rooms and suites. The rooms are as follows: 

• Deluxe Room
• Premier Room
• Pacific Club Room
• Pacific Club Suite
• River Suite
• Premier Suite
• Presidential Suite (1)

Check-in at Pan Pacific Perth is from 3:00 PM and check-out is until 11:00 AM.

Some of the facilties available include:

• Parking
• Business Centre
• 24-hour Gymnasium
• Swimming Pool
• Pacific Club Lounge

Pan Pacific Perth has a total of six dining establishments: 

• Uma Restaurant (Peruvian)
• Bar Uma (Breakfast and High Tea)
• Hill Street Sports Bar and Restaurant
• Lobby Café
• Bobby's BBQ Truck (Bacon and Egg Rolls and Steak Sandwiches)
• Ten Acre Block (vegan restaurant)

Tourist attractions in close proximity to Pan Pacific Perth include: 

• Perth Mint
• Elizabeth Quay
• Perth Zoo
• Optus Stadium
• Marangarup Bridge
• Kings Park

Yes. Pan Pacific Perth offers self-parking facilities and valet service for your convenience.

Yes. The pool is heated to 28 degrees celsius, so guests can enjoy a leisure swim all year round.