Luxury Hotel Group | Pan Pacific Hotels Group | About Us

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a global hospitality company that owns and/or manages more than 50 hotels, resorts and serviced suites across three brands – Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL – encompassing more than 30 cities across Asia Pacific, North America and Europe. Headquartered in Singapore, is a member of Singapore-listed UOL Group Limited. is a member of Singapore-listed UOL Group Limited

Pan Pacific Hotels and Resorts delivers sincere and graceful service to every guest with a passion for excellence. 

PARKROYAL COLLECTION Hotels & Resorts is driven by our passion for life and sustainability.

PARKROYAL Hotels & Resorts is distinguished by its passion for people and places, immersing every guest into local and authentic cultures.



Vision Blueprint (4Ps)


Build and develop aligned and engaged associates to create memorable experiences for guests, associates and communities.


Simple, effective and innovative.

Positive Culture

Create a culture of trust through mutual respect, communication and shared success.


Sustainable business and profitability.

Core Values



I am honest and sincere in my interactions, in what I say and do.


I will be transparent and real in all my interactions without the need to engage in gossip.


I will actively engage in partnerships that exploit our greatest capabilities and push boundaries beyond all silos.


I will foster bold ideas and solutions.


I will focus on agreed actions with clear and measurable shared goals.

Awards and Accolades

Across the globe, our hotels and resorts are constantly recognised by reputable industry experts with numerous national, regional and global awards, including World Travel Awards and Tripadvisor Travellers' Choice Awards.

Global Sustainable Tourism Council (GSTC)
  • Pan Pacific Hotels Group | GSTC Multi-Site Certification
Travel Weekly Asia Reader’s Choice Awards 2023
  • Pan Pacific Hotels Group | Best Regional Hotel Chain
TTG Travel Awards 2023
  • Pan Pacific Hotels Group | Best Regional Hotel Chain
Web In Travel Changemarkers Awards 2023
  • Pan Pacific Hotels Group | Regenerative Tourism
  • Pan Pacific Hotels Group | Outstanding Hotel Chain Partner
CMO Asia 2023
  • Pan Pacific Hotels Group | Asia's Brand Leadership Award
Frontier Awards 2023
  • Pan Pacific Hotels Group | Best Hotel Group of the Year
18th Annual Property Guru Asia Property Awards
  • Pan Pacific Hotels Group | Best Hospitality Developer (Asia)
TTG Travel Awards 2022
  • Pan Pacific Hotels Group | Best Regional Hotel Chain
Norns Awards 2022
  • Pan Pacific Hotels Group | Green Tourism
Singapore Business Review Management Excellence Awards 2022
  • Pan Pacific Hotels Group | Team of the Year
Marketing Interactive Marketing Excellence Awards 2022
  • Pan Pacific Hotels Group | Gold in Excellence in Personalisation Marketing
Travel Weekly Asia Reader’s Choice Awards 2021
  • Pan Pacific Hotels Group | Best Regional Hotel Chain
Singapore Enable’s Enabling Mark Awards 2021
  • Pan Pacific Hotels Group | Enabling Mark (Gold)
Marketing Interactive Marketing Excellence Awards 2021
  • Pan Pacific Hotels Group | Gold in Excellence in Data-Driven Marketing
Pan Pacific

Pan Pacific Hotels and Resorts is the embodiment of gracious and genuine hospitality that delivers personalised and thoughtful experiences with intuitive and sincere service from the heart. 

At Pan Pacific, we believe that true luxury hospitality is always sincere and trustworthy.


PARKROYAL COLLECTION Hotels & Resorts are icons of biophilic and innovative design that enriches a sense of wellbeing with a strong connection with nature, delivering inspiring experiences. 

At PARKROYAL COLLECTION, we are passionate for living life without compromising on sustainability.


PARKROYAL Hotels & Resorts creates a modern way of travel to discover genuine connections with the neighbourhood, and a sense of belonging to the destination in their true selves.

At PARKROYAL, the joy in simplicity and authenticity is in our name.


In addition, the Group also manages:


St. Gregory

Award-winning spas located in Singapore, Malaysia, Myanmar, China and Vietnam.

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Si Chuan Dou Hua

Award-winning restaurants serving up authentic Sichuan and Cantonese cuisines across Asia.

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Tian Fu Tea Room

A fully dedicated tearoom adjoined to the Si Chuan Dou Hua Restaurant in Singapore.

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Chuān @ The Sixtieth (川)

The highest craft cocktail bar in Singapore, boasting expansive city skyline views.

Our Leaders

Our leadership comprises a team of experienced individuals dedicated to spearheading the Group’s numerous business efforts across the globe.

Choe Peng Sum

Chief Executive Officer

Peng Sum has more than 30 years of experience in the hospitality industry from multiple destinations across Asia and Europe. As CEO, he leads the Group’s global operations and expansion, with its commitment to delivering trusted and sincere hospitality. He is a member of the Board of Directors for Pan Pacific Hotels Group and Global Hotel Alliance.


Wee Wei Ling

Executive Director of Sustainability Partnerships, Lifestyle and Asset

Wei Ling joined the Group more than 30 years ago and is responsible for its sustainability strategy, as well as the asset management of hotel properties that the Group owns. Ms Wee also founded and manages the Group’s lifestyle brands such as St. Gregory and Si Chuan Dou Hua Restaurant. 


Cinn Tan

Chief Commercial and Marketing Officer

Cinn oversees and drives the marketing and sales strategy of Pan Pacific Hotels Group across its global portfolio of Pan Pacific, PARKROYAL COLLECTION and PARKROYAL hotels, resorts and serviced suites in Asia Pacific, Europe and North America. She brings more than 25 years of sales, distribution, marketing and revenue management experience from international hotel brands.

Valerie Foo

Senior Vice-President, Finance

Valerie Foo’s career spans more than 20 years of varied experience in financial reporting and management. As the Senior Vice President, Finance of Pan Pacific Hotels Group, Valerie is responsible for all of the company’s financial functions, including reporting, corporate finance and treasury. She also oversees the information technology and investment functions.

Kevin Croley

Senior Vice-President, Business Development

Kevin focuses on growing the Group’s portfolio of sourcing new management agreement opportunities and building strong relationships with third-party owners. He has over 30 years of deep experience in hospitality, of which 25 years were spent in the Asia-Pacific region.


Andreas Sungaimin

Senior Vice-President, People & Culture

Andreas focuses on talent acquisition and management, learning and development, service culture, employee engagement, as well as compensation and benefits. He has over 30 years of human resources experience in the hospitality industry as well as from private and public sector organisations.


Craig Bond

Senior Vice President, Head of Operations

Craig focuses on driving operational excellence across the group by establishing strategic routes to meet commercial and organizational objectives. Throughout his career, he has spearheaded growth and operations across various international markets and his deep understanding of the hospitality sector and cultural nuances enables him to drive consistent excellence across the guest journey.

More About Us

From our belief in creating an inclusive workplace, to our conservation efforts around the world, gain an understanding of the Group’s key areas of focus.

Our Culture and Commitment

We are dedicated to providing gracious and dependable hospitality that will bring out the best in people at every occasion.

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Corporate Responsibility

We respect and care for our wider community and are deeply mindful of our ecological footprint.

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Development Opportunities

We are committed to creating returns and enhancing asset value for our partners while offering flexibility in potential growth.

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Read about our latest press releases for up-to-date news and information on our hotels, resorts and serviced suites.

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Awards and Accolades

We have been ranked amongst the best at national, regional and global awards by travel experts.

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A career at Pan Pacific Hotels Group offers you a fantastic opportunity to work with our brands in key locations globally.

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