Luxury Hotel Group | About Pan Pacific Hotels Group

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a global hospitality company that owns and/or manages more than 50 hotels, resorts and serviced suites across three brands – “Pan Pacific”, PARKROYAL COLLECTION, and PARKROYAL – encompassing more than 30 cities across Asia Pacific, North America and Europe. Headquartered in Singapore, it is a member of Singapore-listed UOL Group Limited

Pan Pacific Hotels and Resorts delivers sincere and graceful service to every guest with a passion for excellence. 

PARKROYAL COLLECTION Hotels and Resorts is driven by our passion for life and sustainability.

PARKROYAL Hotels and Resorts is distinguished by its passion for people and places, immersing every guest into local and authentic cultures.

 

 

Vision Blueprint (4Ps)

People

Build and develop aligned and engaged associates to create memorable experiences for guests, associates and communities.

Processes

Simple, effective and innovative.

Positive Culture

Create a culture of trust through mutual respect, communication and shared success.

Profitability

Sustainable business and profitability.

Core Values

 

Integrity

We are open and honest with one another, and do what is morally right.

Teamwork

We support and care for each other to achieve our shared vision.

Results 

We aim higher, we do not give up.

Respect

We show consideration; listen; be kind; and appreciate each other.

Creativity

We are not afraid to try something different and challenge the norms.

Awards and Accolades

Our hotels and resorts have been ranked among the best at national, regional and global awards, by reputable travel experts including Forbes Travel, Travel+Leisure, and Business Traveller Asia Pacific. We are also proud to be recognised by Condé Nast Traveler for being active in social responsibility.

Pan Pacific Hotels Group

Best Regional Hotel Chain

Travel Weekly Asia Readers' Choice Awards 2018, 2019, 2020, 2021

Pan Pacific Hotels Group

Best Regional Hotel Chain

TTG Travel Awards 2018, 2019

Pan Pacific Hotels Group

Most Excellent Hotel Chain

Tripadvisor Certificate of Excellence 2018

Pan Pacific

Pan Pacific Hotels and Resorts is the embodiment of gracious, dependable hospitality. Characterised by the warm smiles, unassuming postures and thoughtful processes, we wear sincerity as our badge of promise as each guest who comes through our doors know they will be well taken care of.

PARKROYAL COLLECTION

PARKROYAL COLLECTION hotels are statements of iconic design with a sense of responsibility and care towards the environment and self. Each hotel is one of a kind and not one in a line. It goes beyond bricks and mortar to refresh body and soul. It breathes style with a contemporary vibe, inspiring everyone who steps through its doors to live life.

PARKROYAL

PARKROYAL Hotels & Resorts is your trusted companion who supports you and sets you at your best in every way.  Approachable, friendly service is our hallmark, along with practical processes and efficient offerings that ensure your comfort and convenience at every occasion.  It is our joy to connect with you and give you a sense of place wherever you travel.

 

In addition, the Group also manages:

 

St. Gregory

Award-winning spas located in Singapore, Malaysia, Myanmar, China and Vietnam.

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Si Chuan Dou Hua

Award-winning restaurants serving up authentic Sichuan and Cantonese cuisines across Asia.

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Tian Fu Tea Room

A fully dedicated tearoom adjoined to the Si Chuan Dou Hua Restaurant in Singapore.

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Chuān @ The Sixtieth (川)

The highest craft cocktail bar in Singapore, boasting expansive city skyline views.

Our Leaders

Our leadership comprises a team of experienced individuals dedicated to spearheading the Group’s numerous business efforts across the globe.

Choe Peng Sum

Chief Executive Officer

Peng Sum has more than 30 years of experience in the hospitality industry from multiple destinations across Asia and Europe. As CEO, he leads the Group’s global operations and expansion, with its commitment to delivering trusted and sincere hospitality. He is a Board of Director for Pan Pacific Hotels Group and Global Hotel Alliance.

 

Wee Wei Ling

Executive Director of Sustainability Partnerships, Lifestyle and Asset

Wei Ling joined the Group more than 30 years ago and is responsible for its sustainability strategy, as well as the asset management of hotel properties that the Group owns. Ms Wee also founded and manages the Group’s lifestyle brands St. Gregory and Si Chuan Dou Hua Restaurant. 

 

Cinn Tan

Chief Sales and Marketing Officer

Cinn oversees and drives the marketing and sales strategy of Pan Pacific Hotels Group across its global portfolio of Pan Pacific, PARKROYAL COLLECTION and PARKROYAL hotels, resorts and serviced suites in Asia Pacific, Europe and North America. She brings more than 25 years of sales, distribution, marketing and revenue management experience from international hotel brands.

Valerie Foo

Senior Vice-President, Finance

Valerie oversees all financial management aspects and provides strategic financial input at Pan Pacific Hotels Group. Bringing over 20 years of experience in public and private sector organisations, she has overseen a full spectrum of financial reporting and accounting in various industries like hospitality, aviation, semiconductors and accounting firm.

 

Kevin Croley

Senior Vice-President, Business Development

Kevin focuses on growing the Group’s portfolio of sourcing new management agreement opportunities and building strong relationships with third-party owners. He has over 30 years of deep experience in hospitality, of which 25 years were spent in the Asia-Pacific region.

 

Andreas Sungaimin

Senior Vice-President, Human Capital and Development

Andreas focuses on talent acquisition and management, learning and development, service culture, employee engagement, as well as compensation and benefits. He has over 30 years of human resources experience in the hospitality industry as well as from private and public sector organisations.

 

More About Us

From our belief in creating an inclusive workplace, to our conservation efforts around the world, gain an understanding of the Group’s key areas of focus.

Our Culture and Commitment

We are dedicated to providing gracious and dependable hospitality that will bring out the best in people at every occasion.

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Corporate Responsibility

We respect and care for our wider community and are deeply mindful of our ecological footprint.

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Development Opportunities

We are committed to creating returns and enhancing asset value for our partners while offering flexibility in potential growth.

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Newsroom

Read about our latest press releases for up-to-date news and information on our hotels, resorts and serviced suites.

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Awards and Accolades

We have been ranked amongst the best at national, regional and global awards by travel experts.

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Careers

A career at Pan Pacific Hotels Group offers you a fantastic opportunity to work with our brands in key locations globally.

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