Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.
Headquarted in Singapore, Pan Pacific Hotels Group owns and/or manages nearly 50 hotels, resorts and serviced suites including those under development in 27 cities across Asia-Pacific, Europe and North America.
Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2019, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL.
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.
To be the preferred hotel company, trusted by guests, employees, owners and business partners.
To provide gracious and dependable hospitality that will bring out the best in people and at every occasion.
Integrity – We act with honesty and strong moral principles in everything we do.
Teamwork – We collaborate with mutual respect and a humble posture to achieve shared goals.
Results – We commit to delivering positive outcomes, high standards and returns.
Respect –We recognise diversity and reward humility, value our people and the communities that we operate in.
Creativity – We build original ideas with insights to remain relevant through time.
Our leadership comprises a team of experienced individuals dedicated to spearheading the Group’s numerous business efforts across the globe.
Chief Executive Officer
Peng Sum has over 30 years of experience in the hospitality industry from multiple destinations across Asia and Europe. As CEO, Peng Sum leads the Group's vision and mission. He is charged with the business performance and operations of the Group’s global portfolio and the strategic expansion of its Pan Pacific and PARKROYAL brands.
Chief Sales and Marketing Officer
Cinn oversees and drives the marketing and sales strategy of Pan Pacific Hotels Group across its global portfolio of Pan Pacific and PARKROYAL hotels, resorts and serviced suites in Asia Pacific, Europe and North America. She brings more than 25 years of sales and marketing management experience from international hotel brands.
Executive Vice President, Operations
Soon Hup drives the operational performance, systems management and development, as well as service quality standards across the Group's global portfolio. He brings over 20 years of financial and performance experience and has been with us since 2003.
Senior Vice President, Finance
Neil is responsible for the Group’s finance and information technology functions. He brings over 30 years of finance experience in the hospitality industry, having worked for global brands in diverse destinations across Europe and Asia.
Senior Vice-President, Business Development
Kevin focuses on growing the Group’s portfolio of sourcing new management agreement opportunities and building strong relationships with third-party owners. He has over 30 years of deep experience in hospitality, of which 25 years were spent in the Asia-Pacific region.
Senior Vice-President, Human Capital and Development
Andreas focuses on talent acquisition and management, learning and development, service culture, employee engagement, as well as compensation and benefits. He has over 30 years of human resources experience in the hospitality industry as well as from private and public sector organisations.
From our belief in creating an inclusive workplace, to our conservation efforts around the world, gain an understanding of the Group’s key areas of focus.