Hotel Policy

Check-in

2:00pm

Check-out

12:00pm

Minimum Age
for Check-in

Guests must be 18 years of age in order to check-in to the hotel.

Rates Policy

Rates are subject to prevailing taxes.

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges using existing bedding. Guests above the age of 12 years old are welcome at Club Lounge.

Pet Policy

No pets allowed.

Rollaway Beds

Rollaway beds can be placed in selected room categories at an additional RMB257++ per room, per night (room only, subject to availability).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Smoking Rooms

The hotel has a no-smoking policy within its public areas, selected rooms and suites. There are limited smoking rooms and suites and designated areas near the hotel entrance should guests wish to smoke.

Breakfast Pricing

Buffet breakfast is at RMB 109++ per adult and CNY54.5++ per child (aged 6 to 12 years old).

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking at Pan Pacific Dalian is available for in-house guests, subject to one vehicle per room, per stay.

Valet Parking

Valet parking is chargeable.

Accessibility

The Hotel has a driveway ramp, restrooms, and lift access on every floor.  

Payment Types

The Hotel accepts Visa, Master, American Express and JCB. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Cancellation Policy

Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.