Hotel Policy

Check-in

2:00pm

Check-out

12:00pm

Minimum Age for Check-in

Guests must be 18 years of age in order to check-in to the hotel.

Rates Policy

Rates are subject to service charge and Sales and Services Tax (SST)

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Extra bed is available at additional charges upon request

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast available at RM40.00 per adult and RM25.00 per child (6-12 years old)

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking is available at hotel's multi level carpark for in-house guests, subject to one vehicle per room, per stay.

Valet Parking

Not available

Payment Types

The Hotel accepts Visa, Master, American Express and JCB. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Accessibility

The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

The hotel has a no-smoking policy within its public areas, rooms and suites. There are designated areas near the hotel entrance should guests wish to smoke.

Cancelation Policy

Reservations must be cancelled 3 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, including taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy

No pets allowed.