Facilities & Services

Business Centre

Manage your business matters seamlessly with our selection of professional services and meeting spaces.

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Enjoy professional support at our Business Centre, with convenient access to computers and other equipment to facilitate your business needs. Our associates will be glad to assist you with your requirements.

Our Services
  • Fascimile
  • Printing
  • Photocopying
  • Scanning
  • Message delivery
  • Package handling
  • Translation services

Location

Level Two

Opening Hours

7:00am to 8:00pm

Telephone

+84 4 3823 8888 ext. 5231

Fitness Centre

Enjoy invigorating sessions in our fitness centre round the clock. Our personal trainers are on hand to ensure you get the best of your workout routine.

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Revive your senses with our range of state-of-the-art equipment in the fitness centre, as well as Jacuzzi, sauna and various scheduled sessions of Yoga, Pilates and Aerobic led by professional instructors.

Our Services
  • Fully equipped fitness centre
  • Jacuzzi
  • Sauna
  • Fitness classes

Location

Level Four

Opening Hours

24 hours

Telephone

+84 4 3823 8888 ext. 5381

Swimming Pool

Indulge in a refreshing dip in our all-season swimming pool with natural daylight.

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Our stunning indoor pool offers natural daylight, with a retractable roof and heating system which allows for access all year round.

Location

Level Four

Opening Hours

6:00am to 10:00pm

Spa

Unwind with a soothing massage at the in-house spa, with a range of spa treatments to choose from.

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Indulge in a selection of spa treatments performed by skilled therapists who will leave you feeling refreshed and rejuvenated.

Location

Level Four

Opening Hours

10:00am to 11:00pm

Telephone

+84 4 3823 8888 ext. 5381

Other Services and Amenities

Whether you require babysitting services, limousine arrangements or flight confirmations, enjoy all-encompassing hospitality during your stay.

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Enjoy a range of services and amenities at Pan Pacific Hanoi for your convenience. From car rental services and currency exchange, to tours and other travel arrangements, our team of professional associates are on hand to cater to your needs.

Our Services
  • Airport transfers
  • Babysitting
  • Car rental
  • Concierge
  • Currency exchange
  • Limousine service
  • Shopping arcade
  • Travel arrangements

Telephone

+84 4 3823 8888

Accessibility

Designed for guests with specific accessibility needs, our hotel offers a range of facilities to ensure an enjoyable stay.

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Guests with special needs will be able to enjoy the hotel's wide range of facilities with wheelchair friendly access.

For Your Safety

With a host of security measures in place, rest assured that you can have a peace of mind when staying at Pan Pacific Hanoi.

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Our 24-hour security team, CCTV in hallways and public areas, and fire safety system are in place to ensure the safety of all guests.

Our Services
  • 24-hour security team
  • Annual safety inspection
  • Smoke alarm in rooms and public areas
  • Sprinklers in rooms
  • Fire safety system
  • Keycard operated access
  • Video surveillance in public areas