Facilities and Services
With exceptional facilities in one of the best hotels in Suzhou, we ensure your stay with us is hassle-free. Our state-of-the-art facilities and services make your stay memorable and convenient.
Fitness and Recreation
Relieve your stresses with invigorating workouts in our state-of-the-art fitness centre.
Enjoy complimentary access to our fitness centre, equipped with the latest treadmills, barbells, cycling machines and more, as you work out surrounded by luscious garden views.
A mahjong recreational facility is also available for your relexation on level one. Bookings can be made in advance through our Concierge Team.
Soak in the refreshing waters of our indoor and outdoor swimming pools, surrounded by soothing greenery and rock formations.
Take a dip regardless of the weather at our Roman-inspired, temperature-controlled indoor swimming pool. Or, lounge by the serene waters of our outdoor pool, set amidst the hotel’s beautiful ancient gardens. For your convenience, a variety of swimwear is available for sale.
Notice: Please wear swimming cap.
Other Services and Amenities
Our hotel offers first-rate services and facilities designed to help make your stay in Suzhou a most memorable one.
With a comprehensive suite of distinctive services available at your convenience, it is easy to feel right at home at Pan Pacific Suzhou. Should you have any enquiries or require any assistance, just approach our friendly Concierge Team who will gladly assist you at any time of the day.
- 24-hour Concierge
- Travel Services
- Luggage Storage
- Safe Deposit Boxes
- Car Rental
- Bicycle Rental
- Currency Exchange
- Dry Cleaning
- Laundry/Valet Service
- High Speed Wi-Fi in Public Areas
- High Speed Wi-Fi in Business Centre by Request
Self-parking and valet services are available at Pan Pacific Suzhou for your convenience.
Our two-level underground parking facility will ensure that your vehicle is well-protected and safe from the elements.
- Two levels of underground parking lots with a total of 180 parking bays
- Charges: RMB10 for the first hour, RMB5 for each additional hour (for non-staying guests)
- Maximum height for vehicles is 1.8m
East of the hotel, near the Pacific Club main entrance
For Your Safety
Round-the-clock surveillance and multiple security for your safety at all times.
Pan Pacific Suzhou is deeply committed to fostering a safe and secure environment for all guests. Our hotel is equipped with 24-hour surveillance cameras and security guards, while a secure key-card access system in the Pacific Club Tower provides an additional layer of privacy for your peace of mind.
- 24-hour surveillance
- Secure key-card access to Pacific Club rooms
Pan Pacific Suzhou offers wheelchair-friendly rooms, accessible toilets and ramps for guests with special needs.
To ensure that guests with limited mobility enjoy their stay at Pan Pacific Suzhou, various facilities such as wheelchairs, accessible toilets and ramps are available.
- Rooms with accessibility features are located on the second and third floors
- Accessible toilets