Facilities and Services | Pan Pacific Whistler Mountainside

Facilities & Services

Plan Your Winter Vacation

There are many very good reasons to choose Whistler for your winter vacation. The first is the consistently reliable snow conditions with an average snowfall of 11.64 metres (over 38.2 ft!). The second is that Whistler Blackcomb has more skiable terrain than any other resort in North America with 200+ trails for all levels of skiers and boarders.

Our Family Services

From spacious suites with fully-equipped gourmet kitchens to a variety of entertainment options such as board games and movies, Pan Pacific Whistler Mountainside provides the perfect environment for a memorable family getaway.

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Travelling with children is a pleasure at Pan Pacific Whistler Mountainside. Our hotel welcomes families with children-friendly facilities and services such as baby cribs and high chairs to make your stay easy and comfortable for all. Our Service One Team will also always be on-hand to assist with anything you may need.

Our Services
  • Children’s robes
  • High chairs
  • Cribs
  • Pool diapers for infants
  • Family games
  • Fireplace screens
  • Baby-sitting services and family activities can be arranged by our Service One Team
  • Cookie delivery (winter season only)

Swimming Pool & Whirlpools

Take a refreshing dip in our all-season salt water pool and whirlpools as you enjoy stunning mountain views and people-watching over Skier's Plaza.

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Relax in our outdoor heated salt water pool or whirlpools as you watch the world go by with views of Whistler Mountain and Skier’s Plaza.

Our Services
  • Outdoor heated salt water pool
  • Two whirlpools


Level Two

Opening Hours

6:00am to 11:00pm

Fitness Facilities

Enjoy invigorating workouts in our fitness room or relaxing sessions in the adjoining therapeutic Eucalyptus steam room.

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Visit our fitness room for energising workouts or boost your mood with relaxing sessions in our Eucalyptus steam room.

Our Services
  • Cardio equipment
  • Free weights
  • Eucalyptus steam room
  • Complimentary pool towels


Level Two

Opening Hours

6:00am to 11:00pm

Tours & Activities

Maximise your experience when you stay at Pan Pacific Mountainside with a host of activities that our friendly and knowledgeable Service One Team recommends.

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No matter what time of year you are visiting Whistler, there is something for everyone to do and explore. From enjoying the diverse ski and snowboard terrain, paddling down the River of Golden Dreams and world-class golf on three designer courses to visiting the wine cellar at Bearfoot Bistro and sabering a bottle of Champagne like Napoleon did, Whistler is full of enticing adventures. Our Service One Team has a wide selection of experiences to recommend and can make the necessary arrangements for you and your family.

Our Services

For a full list of recommendations or to make reservations, please ask our friendly Service One Team who will be glad to assist you in any way.

Opening Hours

Concierge Services Open 24 hours

The Salomon Store

The Salomon Store is Whistler’s official and largest provider of Salomon mountain sports goods and equipment for purchase and rental in North America.

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If you love outdoor activities in the summer or winter but do not plan to carry any gear or equipment with you on your holiday, The Salomon Store is the place to go.

Conveniently located at the base of Whistler and Blackcomb Mountains in Pan Pacific Whistler Mountainside, The Salomon Store is your one-stop shop for an exceptional selection of mountain sports goods for rental or purchase – whether you are hiking and biking in the summer or skiing and snowboarding in the winter.

As a guest at either of our Pan Pacific Whistler Hotels, enjoy the convenience of in-store signing privileges to your suite.

Our Services
  • Top-of-the line cross-country, road and valley trail/recreational bikes for rent
  • Trail-running, hiking and biking clothing and footwear for purchase
  • Top-of-the-line skis, boots and snowboards for rent and purchase
  • Ski helmets, goggles, gloves and clothing for rent and purchase


Lobby Level

Opening Hours

Spring - 10am to 6pm from April 23 to June 28th

Summer - 9am to 8pm from June 28th to Sept 2nd

Fall - 10am to 6pm from Sept 2nd to Mountain opening

Winter - 8:00am to 8:00pm


+1 604 905 2295

Services & Amenities

Pan Pacific Whistler Mountainside offers a host of services and amenities that will make your stay an exceptional one.

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Discover the true extent of our hospitality and the signature warmth of Pan Pacific Mountainside’s services with our ever-ready Service One Team on standby, 24 hours a day.

Our Signature Services
  • Complimentary ski valet and equipment lockers
  • Complimentary bike valet and golf storage
  • Complimentary in-resort shuttle service available 8 AM-10 PM
  • Complimentary high-speed wireless Internet access
  • 24-hour Front Desk and Concierge
  • Daily housekeeping
  • Self-parking in secure underground parkade (CAD $28/night plus tax)
  • Valet service in secure underground parkade (CAD $32/night plus tax)
  • Coin-operated laundry facilities and vending machines
  • Dry-cleaning services
  • Signing privileges at Salomon Store
  • Signing privileges at Dubh Linn Gate Irish Pub
  • Currency exchange
  • Cots and cribs (on request only)

Opening Hours

24 hours

Parking Facilities & Shuttle Services

Pan Pacific Whistler Mountainside offers professional valet services, secure underground parking spaces and two Tesla electric vehicle charging stations, as well as an in-resort shuttle service.

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Our friendly, professional valets and secure underground parking spaces ensure that your vehicle is taken care of at all times. Let our Service One Team take you to your in-resort destination in our SUV shuttle. 

Our Services
  • Valet services
  • Underground parking with 2 Tesla electric vehicle charging stations
  • Cost: $28 per day/night for self parking or $32 per day/night for valet parking
  • Maximum vehicle height: 6’10”. Vehicles exceeding this height limit (but not exceeding 12’6”) will be valet parked offsite.
  • Our in-resort shuttle services are complimentary and based on first-come, first-served availability.

Opening Hours 24 Hours                                                  

Gift Cards

Gift the Pan Pacific Whistler Mountainside experience when you celebrate a special occasion, say congratulations, or simply thank someone for a job well done.

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If you are looking for a gift that is at once unique and memorable, Pan Pacific Whistler Gift Cards make the perfect choice.

Available in any denomination of your choice, they can be put towards accommodation and any services with signing privileges at either Pan Pacific Whistler Village Centre or Pan Pacific Whistler Mountainside.