Whistler Village Hotels | Pan Pacific Mountainside | Luxury Facilities

Facilities & Services

Browse through our modern facilities and services that await you at Pan Pacific Whistler Mountainside. Choose from the best accommodation options among Whistler Village hotels for a unique mountainside vacation experience.

Plan Your Winter Vacation

There are many very good reasons to choose Whistler for your winter vacation. The first is the consistently reliable snow conditions with an average snowfall of 11.64 metres (over 38.2 ft!). The second is that Whistler Blackcomb has more skiable terrain than any other resort in North America with 200+ trails for all levels of skiers and boarders.

Our Family Services

From spacious suites with fully-equipped gourmet kitchens to entertainment options including board games and movies, Pan Pacific Whistler Mountainside hotel delivers memorable Whistler family getaways.

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Pan Pacific Whistler Mountainside makes travelling with children easier. In fact, we welcome families with kid-friendly facilities and services including baby cribs and high chairs. And of course, our Service One Team is on hand to assist and make your stay effortless and comfortable.

Our Services
  • Children’s robes
  • High chairs
  • Cribs
  • Pool diapers for infants
  • Family games
  • Fireplace screens
  • Baby-sitting services and family activities can be arranged by our Service One Team
  • Cookie delivery (winter season only)

Swimming Pool & Hot Tubs

Take a refreshing dip in our all-season, heated, outdoor saltwater pool with dual hot tubs, complete with spectacular mountain views—the perfect vantage point after a day of summer fun or winter après.

Please note that our pool is open with occupancy limited to 25 guests at any one time.

Please note that our hot tubs are temporarily closed until further notice.

Our Services
  • Outdoor heated salt water pool
  • Two hot tubs


Level Two

Opening Hours

10:00am to 10:00pm

Fitness Facilities

Enjoy mountain-inspired workouts in our fitness room, followed by a relaxing pause in our therapeutic Eucalyptus steam room.

Please note that our fitness centre and steam room are temporarily closed until further notice.

Our Services
  • Cardio equipment
  • Free weights
  • Eucalyptus steam room
  • Complimentary pool towels


Level Two

Opening Hours

6:00am to 11:00pm

Tours & Activities

Enjoy the best of Whistler with recommendations from our knowledgeable Service One Team.

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Whistler offers something for everyone to do and explore, all year long. From enjoying the world-class ski and snowboard terrain, paddling down the River of Golden Dreams or golf on three championship courses, to visiting the wine cellar at Bearfoot Bistro and sabering a bottle of champagne just like Napoleon did, Whistler is full of enticing adventures. Our Service One Team can assist with recommendations on experiences, complete with booking s for you and your family.

Our Services

For a full list of recommendations or to make reservations, please ask our friendly Service One Team who will be glad to assist you in any way.

Opening Hours

Concierge Services Open 24 hours

The Salomon Store

The Salomon Store is Whistler’s official and largest provider of Salomon mountain sports goods and equipment for purchase and rental in North America.

Please be advised that the store will be closed from Monday 28 September to Wednesday 27 October.

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If you love outdoor activities in the summer or winter but do not plan to carry any gear or equipment with you on your holiday, The Salomon Store is the place to go.

Conveniently located at the base of Whistler and Blackcomb Mountains in Pan Pacific Whistler Mountainside, The Salomon Store is your one-stop shop for an exceptional selection of mountain sports goods for rental or purchase – whether you are hiking and biking in the summer or skiing and snowboarding in the winter.

As a guest at either of our Pan Pacific Whistler Hotels, enjoy the convenience of in-store signing privileges to your suite.

Our Services
  • Top-of-the line cross-country, road and valley trail/recreational bikes for rent
  • Trail-running, hiking and biking clothing and footwear for purchase
  • Top-of-the-line skis, boots and snowboards for rent and purchase
  • Ski helmets, goggles, gloves and clothing for rent and purchase


Lobby Level

Opening Hours

Spring - 10am to 6pm from April 23 to June 28th

Summer - 9am to 8pm from June 28th to Sept 2nd

Fall - 10am to 6pm from Sept 2nd to Mountain opening

Winter - 8:00am to 8:00pm


+1 604 905 2295

Services & Amenities

Pan Pacific Whistler Mountainside hotel offers a host of services and amenities that will make your stay an exceptional one.

Please note that our valet parking and shuttle services are temporarily suspended until further notice.

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Discover why our signature hospitality consistently earns top ratings on TripAdvisor thanks to our 24/7, ready-to-assist Service One Team.

Our Signature Services
  • Complimentary ski valet and equipment lockers
  • Complimentary bike valet and golf storage
  • Complimentary in-resort shuttle service available 8 AM-10 PM
  • Complimentary high-speed wireless Internet access
  • 24-hour Front Desk and Concierge
  • Daily housekeeping
  • Self-parking in secure underground parkade (CAD $28/night plus tax)
  • Valet service in secure underground parkade (CAD $32/night plus tax)
  • Coin-operated laundry facilities and vending machines
  • Dry-cleaning services
  • Signing privileges at Salomon Store
  • Signing privileges at Dubh Linn Gate Irish Pub
  • Currency exchange
  • Cots and cribs (on request only)

Opening Hours

24 hours

Parking Facilities & Shuttle Services

Pan Pacific Whistler Mountainside Hotel offers convenient valet services, secure underground parking spaces and two Tesla electric vehicle-charging stations, as well as an in-resort shuttle service.

Please note that our valet parking and shuttle services are temporarily suspended until further notice.

More Information

Our valet and secure underground parking spaces ensure that your vehicle is taken care of at all times, and our in-resort shuttle service is a call away through our Service One Team.

Our Services
  • Valet services
  • Underground parking with 2 Tesla electric vehicle charging stations
  • Cost: $28 per day/night for self parking or $32 per day/night for valet parking
  • Maximum vehicle height: 6’10”. Vehicles exceeding this height limit (but not exceeding 12’6”) will be valet parked offsite.
  • Our in-resort shuttle services are complimentary and based on first-come, first-served availability.

Opening Hours 24 Hours                                                  

Gift Cards

Gift the Pan Pacific Whistler Mountainside Hotel experience when you celebrate a special occasion, say congratulations, or simply thank someone for a job well done.

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If you are looking for a gift that is at once unique and memorable, Pan Pacific Whistler Hotel Gift Cards make a perfect choice.

Available in any denomination of your choice, they can be put towards accommodation and any services with signing privileges at either Pan Pacific Whistler Village Centre or Pan Pacific Whistler Mountainside.