Hotel Policy | PARKROYAL COLLECTION Pickering, Singapore

Hotel Policy

Check-in

3:00pm

Check-out

12:00pm

Minimum Age For Check-in

Guest must be at least 18 years of age and present at check-in.

Rates Policy

Rates are subject to service charge and Goods and Services Tax (GST). An additional fee will apply should a rollaway bed be required.

Child Policy

Children under 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds are not available in the Hotel (except for Signature Suite).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Lime Restaurant is at SGD40 per adult and SGD20 per child (aged six to 12 years old) per meal.

Transportation Policy

An additional SGD20 night surcharge applies for pick-up between 11:00pm to 06:59am. All transportation are inclusive of Meet and Greet services at the arrival gate. Bookings cancelled or amended with less than 24 hours’ notice carry a full cancellation rate. Any variances to bookings such as routes or additional waiting time will incur additional charges.

Parking Fee Complimentary parking is available for up to a maximum of two vehicles per room, per stay. Click here for further information.

Payment Types The Hotel accepts cash, Visa, Mastercard, American Express, JCB, Diners, and Union Pay.

Accessibility

The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms The Hotel has a no-smoking policy. However there are designated areas along the walkways near the hotel entrance should guests wish to smoke.

Durians

The Hotel has a no-durian policy and a penalty will be applicable for non-compliance.