Pan Pacific Perth is committed to providing an inclusive environment where all guests can move comfortably and independently throughout their stay. Our accessibility approach supports a wide range of needs, including:

Blind or low vision

Deaf or low hearing

Limited mobility

Wheelchairs or mobility scooters

Food allergies or intolerances

Our team provides warm, personalised assistance and is dedicated to ensuring every guest feels supported, respected and empowered across all areas of the hotel.

Pan Pacific Perth offers nine accessible guest rooms designed to support independence, comfort and ease of movement. This includes four Accessible Deluxe Rooms and five Accessible Pacific Club Rooms, each featuring spacious layouts suitable for wheelchair users, fully fitted accesible bathrooms with grab rails and a supportive shower bench, step-free access and convenient proximity to elevators. 

Rooms are bookable on request and subject to availability. Guests may add accessibility booking notes during booking or contact the hotel directly.

Arrival support includes accessible parking bays, a designated drop-off zone, step-free entry points and assistance to the rooms through Concierge.

Our convention floors provide inclusive access across all event spaces, ensuring delegates, presenters and organisers can participate comfortably and confidently. Features include step-free access throughout all venues, accessible breakout and networking areas, accessible speaker and presentation platforms, low-height lectern options, flexible seating configurations, accessible ameniries and restroom facilities, and clear wayfinding supported by high-contrast signage.

These elements are designed to accommodate a wide range of accessibility needs, allowing all attendees to navigate spaces independently and engage fully in meetings, conferences and events held within the hotel's dedicated convention areas.

All dining venues at Pan Pacific Perth, including UMA, Hill Street Bar, Más Vino and Monty's, offer accessible environments designed for comfort, flexibility and ease of movement. Guests can expect step-free entry, adaptable seating arrangements and dining spaces that accommodate mobility devices. 

Our culinary teams provide customised menus for dietary requirements, allergies and intolerances, ensuring safe and enjoyable dining experiences. Front of house staff are trained to offer warm, attentive service tailored to individual needs, allowing guests with diverse accessibility requirements to enjoy each venue confidently and comfortably, whether joining us for breakfast, casual dining or a signature restaurant experience.