BC Ski Resorts | Facilities at Pan Pacific Village Centre

Facilities & Services

Have a look through our modern facilities and services that await you at Pan Pacific Whistler Village Centre. Choose from the finest accommodation options among BC ski resorts for a one-of-a-kind mountainside vacation experience.

Gift Cards

If you are looking for a gift that is at once unique and memorable, Pan Pacific Whistler Gift Cards are a perfect choice.

Paws at Pan Pacific

Pamper your pet with a stay at Pan Pacific Whistler Village Centre. Amenities include a blanket, bowls, poop bags and treats. Plus CAD$5.00 of every pet fee paid goes towards helping Whistler's local animal shelter - WAG (Whistler Animals Galore).

Swimming Pool & Hot Tubs

Take a refreshing dip in our all-season, heated, outdoor saltwater pool with dual hot tubs, complete with spectacular mountain views—the perfect vantage point after a day of summer fun or winter adventures.

We are pleased to confirm that our pool and two hot tubs are open. Total occupancy is limited to 10 guests with only 3 guests having use of a hot tub at any one time. Your 45-minute time slot can be booked with our Guest Services Team on the day.

Our Services
  • Heated salt water lap pool
  • Two heated hot tubs


Level Two

Opening Hours

10:00am to 10:00pm - daily

Whistler Day Spa

Be rejuvenated by therapeutic treatments and esthetic services at Whistler Day Spa.

More Information

Your spa visit may look different than it used to, but our top priority is the safety of our guests, our team, and the community. Please know that enhanced safety measures, and new protocols, have been implemented in coordination with Work Safe BC, The Beauty Council Association, and our Public Health Officers.

Reawaken your senses and pamper yourself with customised spa and beauty treatments such as refreshing facials and deep, relaxing massages.

Our Services include:
  • Massages
  • Spa facials
  • Waxing
  • Manicures
  • Pedicures



  • Mountain Recovery Massage | 70 Mins (Regular price $180)  – The perfect post mountain massage uses warm stones, combined with an all natural pain relieving massage cream, incorporating  medium to firm massage pressure focussing on the areas most needed after a day on the mountain.
  • RNR Facial | 55 Mins (Regular price $150)  – Reset, Nourish & Reconnect with this customized, luxury, facial, leaving your skin glowing and radiant.  This deluxe facial includes advanced exfoliation, a hydrating gel mask, eye treatment, plus a massage of your neck, shoulders, feet and scalp massage.
  • Sugar Brazilian, 1/2 leg wax & underarm (Regular price $110)
Offers valid until 30 June 2021.


Lobby Level

Opening Hours

Monday to Friday - 10am to 5pm

Saturday - 9.30am to 6:00pm

Sunday - 9.30am to 5pm


+1 604 966 5540





Fitness Facilities

Enjoy mountain-inspired workouts in our fitness area, followed by a relaxing pause in our dry cedar sauna.

Please note that our fitness equipment and sauna is temporarily closed until further notice.

Our Services
  • Cardio equipment
  • Dry cedar sauna
  • Complimentary pool towels


Lobby Level

Opening Hours

6:00am to 11:00pm

Our Family Services

From spacious suites with fully-equipped kitchens, to a family-friendly lounge area with hot chocolate and cookies, Pan Pacific Whistler Village Centre Hotel delivers memorable Whistler family getaways.

More Information

Pan Pacific Whistler Village Centre Hotel makes travelling with children easier. In fact, we welcome families with services including baby-sitting, slope-side ski storage and complimentary continental breakfast. And of course, our Guest Services team is on hand 24 hours to assist and make your stay effortless and comfortable.

Our Services
  • Daily complimentary breakfast
  • Children’s robes
  • High chairs
  • Cribs
  • Pool diapers for infants
  • Family games
  • Fireplace screens
  • Baby-sitting services and family activities can be arranged by our Guest Service Team

Services & Amenities

Pan Pacific Village Centre offers a host of services and amenities to enhance your stay.

Please note that our valet parking and shuttle services are temporarily suspended until further notice.

More Information

From complimentary continental breakfast to slope-side valet ski storage, let our friendly and knowledgeable Guest Services Team assist with making your stay an exceptional one.

Our Services
  • Complimentary continental breakfast delivered daily to your suite
  • Complimentary slope-side ski valet and equipment lockers at Pan Pacific Mountainside
  • Complimentary bike valet and golf storage
  • Complimentary in-resort shuttle service available 8 AM-10 PM
  • Complimentary high-speed wireless Internet access
  • 24-hour Front Desk and Concierge
  • Daily housekeeping
  • Self-parking in secure underground parkade (CAD $28/night plus tax)
  • Valet service in secure underground parkade (CAD $32/night plus tax)
  • Coin-operated laundry facilities and vending machines
  • Signing privileges at Salomon Store at Pan Pacific Mountainside
  • Signing privileges at Dubh Linn Gate Irish Pub at Pan Pacific Mountainside
  • Currency exchange
  • Cots and cribs (on request only)

Opening Hours

24 Hours

Tours & Activities

Enjoy the best of Whistler with recommendations from our knowledgeable Service One Team.

More Information

Whistler offers something for everyone to do and explore, all year long. From enjoying the world-class ski and snowboard terrain, paddling down the River of Golden Dreams or golf on three championship courses, to visiting the wine cellar at Bearfoot Bistro and sabering a bottle of champagne just like Napoleon did, Whistler is full of enticing adventures. Our Guest Services Team can assist with recommendations on experiences, complete with booking s for you and your family.

Our Services

For a full list of recommendations or to make reservations, please ask our friendly Guest Services Team who will be glad to assist you in any way.

Opening Hours

Concierge Services Open 24 hours

The Salomon Store at Pan Pacific Whistler Mountainside

The Salomon Store is Whistler’s official and largest provider of Salomon mountain sports goods and equipment for purchase in North America.

More Information

If you love outdoor activities in the summer or winter but do not plan to carry any gear or equipment with you on your holiday, The Salomon Store is the place to go.

Conveniently located at the base of Whistler and Blackcomb Mountains in Pan Pacific Whistler Mountainside, The Salomon Store is your one-stop shop for an exceptional selection of mountain sports goods for purchase – whether you are hiking and biking in the summer or skiing and snowboarding in the winter.

As a guest at either of our Pan Pacific Whistler Hotels, enjoy the convenience of in-store signing privileges to your suite as well as tuning and servicing at the base of both mountains.

Our Services
  • Top-of-the line cross-country, road and valley trail/recreational bikes 

  • Trail-running, hiking and biking clothing and footwear 

  • Top-of-the-line skis, boots and snowboards 

  • Ski helmets, goggles, gloves and clothing


Lobby Level of Pan Pacific Whistler Mountainside

Opening Hours

8:00am to 6:00pm


+1 604 905 2295



Parking Facilities & Shuttle Services

At Pan Pacific Whistler Village Centre, your parking needs will be seen to by our professional valets or you can choose to self-park. Getting around is also easy with our complimentary in-resort shuttle service that is available for your added convenience. 

Please note that our valet parking and shuttle services are temporarily suspended until further notice.

More Information

Our professional valets and complimentary shuttle service will take care of your transportation needs at your convenience. Secure, underground self-parking is available on property.

Our Services
  • Valet services
  • Cost: $28 per day/night for self-parking or $32 per day/night for valet parking
  • Maximum vehicle height: 6’7”. Vehicles exceeding this height limit (but not exceeding 12’6”) will be valet parked offsite.
  • Our in-resort shuttle service is complimentary and based on first-come, first-served availability.

Opening Hours

24 Hours

For Your Safety

Pan Pacific Whistler Village Centre has your safety top of mind.

Our Services
  •     In-room Safes
  •     Secure check-in procedures
  •     Key card access to guest suite floors and pool/fitness facilities
  •     24-hour Front Desk
In addition please find all our COVID-19 Protocols here.


Front Desk

Opening Hours

24 hours