Facilities and Services | Pan Pacific Whistler Village Centre

Facilities and Services

Plan Your Winter Vacation

There are many very good reasons to choose Whistler for your winter vacation. The first is the consistently reliable snow conditions with an average snowfall of 11.64 metres (over 38.2 ft!). The second is that Whistler Blackcomb has more skiable terrain than any other resort in North America with 200+ trails for all levels of skiers and boarders.

Whistler Day Spa

Be rejuvenated by therapeutic treatments and esthetic services at Whistler Day Spa.

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Reawaken your senses and pamper yourself with customised spa and beauty treatments such as refreshing facials and deep, relaxing massages.

Mountain Recovery Massage:
This 75 minute treatment uses Swedish relaxation techniques, incorporating a herbal topical pain reliever, China-Gel, to help relieve muscle aches and joint pains. This treatment is designed to ease sore muscles and to provide optimal circulation and overall relaxation. Choose from a light, medium or firm pressure and experience true relaxation with a hydrating foot mask and foot massage followed by massage of the hands, neck, and shoulders. Finally, finish your treatment with a pressure point scalp massage. You will also receive a complimentary travel sized China Gel to take home!

Our Services
  • Massages
  • Spa facials
  • Waxing
  • Manicures
  • Pedicures
  • Spa Promotions:
  • Save 10% Off Soul Therapy Deluxe Facial 
  • Save 10% Off Mountain Recovery Signature Massage
  • Feature Treatments:
  • 50 Minute Massge CAD$109.00
  • 50 Minute Facial CAD$109.00

Location

Lobby Level

Opening Hours

Monday & Tuesday - 10am to 6pm

Wednesday - 9:30am to 6:30pm 

Thursday - 9:30am to 7pm 

Friday - 9:30am - 6:30pm

Saturday - 9am to 6:30pm

Sunday - 9am to 6pm

Telephone

+1 604 966 5540

Website

www.whistlerdayspa.com

Email

info@whistlerdayspa.com

Swimming Pool and Whirlpools

Dip into the warmth of our salt water lap pool and two whirlpools then relax on our spacious pool deck surrounded by lovely mountain views.

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Take a dip in our outdoor heated salt water lap pool or whirlpools at any time of the year. Or, simply relax amidst beautiful views of the Whistler and Blackcomb Mountains.

Our Services
  • Heated salt water lap pool
  • Two heated whirlpools
  • Sauna

Location

Lobby Level

Fitness Facilities

Enjoy your invigorating workout in our convenient fitness area located pool-side or simply relax in our dry cedar sauna.

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Our fitness facilities offer you the option to work out at your pace and convenience, or relax in our dry cedar sauna.

Our Services
  • Cardio equipment
  • Dry cedar sauna
  • Complimentary pool towels

Location

Lobby Level

Opening Hours

6:00am to 11:00pm

Family Benefits

Pan Pacific Whistler Village Centre was recognized by TripAdvisor as a Top 5 Hotel in Canada for Families. We offer a variety of family-friendly services and benefits that will ensure a memorable stay for all.

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From baby-sitting services and infant pool diapers to complimentary breakfasts and valet slope-side ski storage, travelling with your family is very enjoyable at Pan Pacific Whistler Village Centre. Our Service One Team will always be on-hand to make the necessary arrangements to cater to your family's needs and ensure  that your stay is comfortable.

Our Services
  • Daily complimentary breakfast
  • Children’s robes
  • High chairs
  • Crib/playpen
  • Pool diapers for infants
  • Family games
  • Fireplace screens
  • Baby monitors
  • Baby-sitting services and family activities can be arranged by our Service One Team

Paws at Pan Pacific

Pamper your pet with a stay at Pan Pacific Whistler Village Centre. Amenities include a blanket, bowls, poop bags and treats. Plus CAD$5.00 of every pet fee paid goes towards helping Whistler's local animal shelter - WAG (Whistler Animals Galore)

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Dogs and cats are welcome at Pan Pacific Whistler Village Centre, where they can enjoy food, water bowls, biodegradable poop bags, blankets and delicious treats. Our Service One Team will also be on-hand to recommend trails and parks for walks and runs. Should you need to enjoy an activity without your four-legged friend, professional pet sitters are available to ensure that everything will be taken care of.

Our Services
  • Food and water bowls
  • Blanket
  • Pet Card to hang outside the door for notification
  • Dog treats
  • Biodegradable poop bags
  • In-hotel pet sitting, private or small group walks or adventure hikes in the Whistler backcountry with Alpine Dogs, or alternate service provider, can be arranged by contacting our Service One Team.
  • In case of unexpected emergencies we recommend Coast Mountain Veterinary Servicesor Twin Trees Veterinary Clinic who specialise in out-of-hours needs.
  • For each pet guest, we will donate C$5.00 per night to Whistler Animals Galore (WAG) animal shelter to help enrich the lives of Whistler pets who have not yet found homes.
  • Additional Information:
  • There is a C$25.00++ fee per pet per night for additional cleaning of your suite, capped at C$100.00++ per pet;
  • Maximum two (2) pets are allowed per suite;
  • Pan Pacific Whistler Village Centre welcomes dogs and cats of all sizes;
  • Pet sitters can be arranged by contacting our Service One Team (pet sitting fees apply);
  • Pets are not allowed in restaurants, bars, meeting rooms, the pool deck or Fitness area, with the exception of guide/working dogs;
  • Pets are not allowed to be left unattended in suites;
  • We request that your pet is leashed or in a crate if a hotel associate is entering or present in your suite;
  • Damages to your suite or our property caused by your pet during your stay will be applied to your credit card.

Services and Amenities

Take pleasure in the array of signature services and amenities that await you.

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Pan Pacific Whistler Village Centre features impeccable services and amenities to enhance your stay – from complimentary daily breakfasts at the Pacific Bistro to slope-side valet ski and bike storage. Let our friendly and knowledgeable Service One Team …Village. Contact us at enquiry.ppwhv@panpacific.com for more information.

Our Services
  • Complimentary daily breakfast at the Pacific Bistro
  • Complimentary slope-side ski valet at our sister property
  • Complimentary bike valet and golf storage
  • Complimentary in-resort shuttle service available 8 AM-10 PM
  • Complimentary high-speed wireless Internet access
  • Complimentary local and 1 800 phone calls
  • Self-parking in secure underground parkade (CAD $28/night plus tax)
  • Valet service in secure underground parkade (CAD $32/night plus tax)
  • 24-hour Front Desk and Concierge
  • Daily housekeeping
  • Coin-operated laundry facilities and vending machines
  • Signing privileges at Salomon Store at Pan Pacific Whistler Mountainside
  • Signing privileges at Dubh Linn Gate Irish Pub at Pan Pacific Whistler Mountainside
  • Laundry and dry cleaning services
  • Business services
  • Currency exchange
  • Lost and found desk
  • Mail and postage
  • 24-hour Business Centre through the Front Desk (with computer access terminals, fax, photocopier, printer, power outlets, modem access and desk organiser amenities)
  • Cots and cribs
  • Courier service
  • Dry-cleaning and laundry
  • Electricity
  • Emergencies and first aid
  • Family services
  • Gift certificates
  • Grocery stores
  • Ice and vending machines
  • In-suite safes
  • Iron, board and drying rack
  • Luggage storage
  • Recycling
  • In-room massages (to be arranged)
  • On-demand TV
  • Wake-up service
  • Restaurant Recommendations and Bookings
  • Sightseeing Information and Reservations
  • Limousine Bookings
  • Shopping Recommendations
  • Recreation Activities
  • Entertainment Recommendations

Opening Hours

24 Hours

The Salomon Store

The Salomon Store is Whistler’s official and largest provider of Salomon mountain sports goods and equipment for purchase and rental in North America and is conveniently located in Pan Pacific Whistler Mountainside.

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If you love outdoor activities in the summer or winter but do not plan to carry any gear or equipment with you on your holiday, The Salomon Store is the place to go.

Conveniently located at the base of Whistler and Blackcomb Mountains in Pan Pacific Whistler Mountainside, The Salomon Store is your one-stop shop for an exceptional selection of mountain sports goods for rental or purchase – whether you are hiking and biking in the summer or skiing and snowboarding in the winter.

As a guest at either of our Pan Pacific Whistler Hotels, enjoy the convenience of in-store signing privileges to your suite as well as tuning and servicing at the base of both mountains.

Our Services
  • Top-of-the line cross-country, road and valley trail/recreational bikes for rent
  • Trail-running, hiking and biking clothing and footwear for purchase
  • Top-of-the-line skis, boots and snowboards for rent and purchase
  • Ski helmets, goggles, gloves and clothing for rent and purchase

Location

Lobby Level

Opening Hours

Winter - 8:00am to 8:00pm
Summer - 10:00am to 6:00pm

Telephone

+1 604 662 8111

Email

guestservices@panpacific.com

Parking Facilities and Shuttle Services

Our professional valets and complimentary shuttle service will take care of your transportation needs at your convenience. Secure, underground self-parking is available on property.

About Us

At Pan Pacific Whistler Village Centre, your parking needs will be seen to by our professional valets or you can choose to self-park. Getting around is also easy with our complimentary in-resort shuttle service that is available for your added convenience. 

Our Services
  • $28 per day/night for self-parking
  • $32 per day/night for valet parking
  • Maximum vehicle height: 6’7”. Vehicles exceeding this height limit (but not exceeding 12’6”) will be valet parked offsite. 
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Our in-resort shuttle service is complimentary and based on first-come, first-served availability. In accordance with our PanEarth eco-friendly commitments, our shuttle service uses a hybrid SUV. 

Opening Hours
 

24 Hours

Gift Certificates

Gift the Pan Pacific Whistler Village Centre experience when you celebrate a special occasion, say congratulations, or simply thank someone for a job well done.

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If you are looking for a gift that is at once unique and memorable, Pan Pacific Whistler Gift Cards make the perfect choice.

Available in any denomination of your choice, they can be put towards accommodation and any services with signing privileges at either Pan Pacific Whistler Village Centre or Pan Pacific Whistler Mountainside.

For Your Safety

Pan Pacific Whistler Village Centre has the facilities you need to conduct your business matters with ease.

About Us

Besides having strict security policies and precautions in place, our hotel associates are fully trained to handle emergencies and treat the safety of all our guests as a priority at all times.

Our Service
  • In-room Safes
  • Secure and discreet check-in procedures
  • Key card access to guest suite floors and pool/fitness facilities
  • 24-hour Front Desk

Location

Front Desk

Opening Hours

24 hours

Business Services

Pan Pacific Whistler Village Centre has the facilities you need to conduct your business matters with ease.

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Whether you need to fax, print or photocopy, our Front Desk is happy to assist and provide you with the facilities you need. Computer with modern access is also available in the Pacific Lounge.

Our Service
  • iPads available for rest
  • Complimentary WiFi available throughout the hotel
  • Faxing, printing and photocopying services
  • Power Bar
  • Phone Chargers (for most phone models)
  • Power Adaptor
  • Meeting space available (daily rate applicable)

Location

Front Desk

Opening Hours

24 hours