BC Ski Resorts | Facilities at Pan Pacific Village Centre

Facilities & Services

Have a look through our modern facilities and services that await you at Pan Pacific Whistler Village Centre. Choose from the finest accommodation options among BC ski resorts for a one-of-a-kind mountainside vacation experience.

Plan Your Winter Vacation

There are many very good reasons to choose Whistler for your winter vacation. The first is the consistently reliable snow conditions with an average snowfall of 11.64 metres (over 38.2 ft!). The second is that Whistler Blackcomb has more skiable terrain than any other resort in North America with 200+ trails for all levels of skiers and boarders.

Whistler Day Spa

Be rejuvenated by therapeutic treatments and esthetic services at Whistler Day Spa.

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Reawaken your senses and pamper yourself with customised spa and beauty treatments such as refreshing facials and deep, relaxing massages.

Mountain Recovery Massage:

R&R Feature Facial – Signature Treatment - 60 min / $179

Reset. Nourish. Reconnect.  Get cozy, close your tired eyes, breath deep and experience the most luscious, hydrating facial you have ever received; like a big drink of water for your skin. No add ons’ required for this treatment. Your skin will feel lighter, smoother and instantly more hydrated, leaving you with a radiant glow that will have your friends asking what you’ve had done! Your tired eyes are also getting some love with a pressure point massage and a hydrating mask leaving your delicate eye area feeling fresh and vibrant. We even added a nourishing lip treatment to plump that already gorgeous smile. While all these luxury masks are working their magic you will enjoy a neck, shoulders, hands, feet and finally scalp massage. R&R indeed!

Our Services
  • Massages
  • Spa facials
  • Waxing
  • Manicures
  • Pedicures

 

Spa Promotions:

  • 50 Minute Swedish Massage $109 
  • 50 Minute Hydrating Facial $109 
  • Save 20% Off The Soul Therapy Deluxe Facial 
  • Save 20% Off The Mountain Recovery Massage 

Valid until Oct 11th 2019 

Location

Lobby Level

Opening Hours

Monday to Friday - 10am to 6pm

Saturday - 9.30am to 6:00pm

Sunday - 9.30am to 5pm

Telephone

+1 604 966 5540

Website

www.whistlerdayspa.com

Email

info@whistlerdayspa.com

Swimming Pool & Whirlpools

Take a refreshing dip in our all-season, heated, outdoor saltwater pool with dual whirlpools, complete with spectacular mountain views—the perfect vantage point after a day of summer fun or winter adventures.

Our Services
  • Heated salt water lap pool
  • Two heated whirlpools
  • Sauna

Location

Level Two

Opening Hours

6:00am to 11:00pm

Fitness Facilities

Enjoy mountain-inspired workouts in our fitness area, followed by a relaxing pause in our dry cedar sauna.

Our Services
  • Cardio equipment
  • Dry cedar sauna
  • Complimentary pool towels

Location

Lobby Level

Opening Hours

6:00am to 11:00pm

Our Family Services

From spacious suites with fully-equipped kitchens, to a family-friendly lounge area with hot chocolate and cookies, Pan Pacific Whistler Village Centre Hotel delivers memorable Whistler family getaways.

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Pan Pacific Whistler Village Centre Hotel makes travelling with children easier. In fact, we welcome families with services including baby-sitting, valet slop-side ski storage and complimentary breakfast. And of course, our Service One Team is on hand to assist and make your stay effortless and comfortable.

Our Services
  • Daily complimentary breakfast
  • Children’s robes
  • High chairs
  • Cribs
  • Pool diapers for infants
  • Family games
  • Fireplace screens
  • Baby-sitting services and family activities can be arranged by our Service One Team

Paws at Pan Pacific

Pamper your pet with a stay at Pan Pacific Whistler Village Centre. Amenities include a blanket, bowls, poop bags and treats. Plus CAD$5.00 of every pet fee paid goes towards helping Whistler's local animal shelter - WAG (Whistler Animals Galore)

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Dogs and cats are welcome at Pan Pacific Whistler Village Centre, where they can enjoy food, water bowls, biodegradable poop bags, blankets and delicious treats. Our Service One Team will also be on-hand to recommend trails and parks for walks and runs. Should you need to enjoy an activity without your four-legged friend, professional pet sitters are available to ensure that everything will be taken care of.

Our Services
  • Food and water bowls
  • Blanket
  • Pet Card to hang outside the door for notification
  • Dog treats
  • Biodegradable poop bags
  • In-hotel pet sitting, private or small group walks or adventure hikes in the Whistler backcountry with Alpine Dogs, or alternate service provider, can be arranged by contacting our Service One Team.
  • In case of unexpected emergencies we recommend Coast Mountain Veterinary Servicesor Twin Trees Veterinary Clinic who specialise in out-of-hours needs.
  • For each pet guest, we will donate C$5.00 per night to Whistler Animals Galore (WAG) animal shelter to help enrich the lives of Whistler pets who have not yet found homes.
  • Additional Information:
  • There is a C$25.00++ fee per pet per night for additional cleaning of your suite, capped at C$100.00++ per pet;
  • Maximum two (2) pets are allowed per suite;
  • Pan Pacific Whistler Village Centre welcomes dogs and cats of all sizes;
  • Pet sitters can be arranged by contacting our Service One Team (pet sitting fees apply);
  • Pets are not allowed in restaurants, bars, meeting rooms, the pool deck or Fitness area, with the exception of guide/working dogs;
  • Pets are not allowed to be left unattended in suites;
  • We request that your pet is leashed or in a crate if a hotel associate is entering or present in your suite;
  • Damages to your suite or our property caused by your pet during your stay will be applied to your credit card.

Services & Amenities

Pan Pacific Village Centre offers a host of services and amenities to enhance your stay.

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From complimentary breakfast to slope-side valet ski storage, let our friendly and knowledgeable Service One Team assist with making your stay an exceptional one. 

Our Services
  • Complimentary daily breakfast buffet at the Pacific Bistro on the Lobby level
  • Complimentary slope-side ski valet and equipment lockers at Pan Pacific Mountainside
  • Complimentary bike valet and golf storage
  • Complimentary in-resort shuttle service available 8 AM-10 PM
  • Complimentary high-speed wireless Internet access
  • 24-hour Front Desk and Concierge
  • Daily housekeeping
  • Self-parking in secure underground parkade (CAD $28/night plus tax)
  • Valet service in secure underground parkade (CAD $32/night plus tax)
  • Coin-operated laundry facilities and vending machines
  • Signing privileges at Salomon Store at Pan Pacific Mountainside
  • Signing privileges at Dubh Linn Gate Irish Pub at Pan Pacific Mountainside
  • Currency exchange
  • Cots and cribs (on request only)

Opening Hours

24 Hours

The Salomon Store

The Salomon Store is Whistler’s official and largest provider of Salomon mountain sports goods and equipment for purchase and rental in North America and is conveniently located in Pan Pacific Whistler Mountainside.

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If you love outdoor activities in the summer or winter but do not plan to carry any gear or equipment with you on your holiday, The Salomon Store is the place to go.

Conveniently located at the base of Whistler and Blackcomb Mountains in Pan Pacific Whistler Mountainside, The Salomon Store is your one-stop shop for an exceptional selection of mountain sports goods for rental or purchase – whether you are hiking and biking in the summer or skiing and snowboarding in the winter.

As a guest at either of our Pan Pacific Whistler Hotels, enjoy the convenience of in-store signing privileges to your suite as well as tuning and servicing at the base of both mountains.

Our Services
  • Top-of-the line cross-country, road and valley trail/recreational bikes for rent
  • Trail-running, hiking and biking clothing and footwear for purchase
  • Top-of-the-line skis, boots and snowboards for rent and purchase
  • Ski helmets, goggles, gloves and clothing for rent and purchase

Location

Lobby Level of Pan Pacific Whistler Mountainside

Opening Hours

Spring - 10am to 6pm from April 23 to June 28th

Summer - 9am to 8pm from June 28th to Sept 2nd

Fall - 10am to 6pm from Sept 2nd to Mountain opening

Winter - 8:00am to 8:00pm

Telephone

+1 604 662 8111

Email

guestservices@panpacific.com

Parking Facilities & Shuttle Services

At Pan Pacific Whistler Village Centre, your parking needs will be seen to by our professional valets or you can choose to self-park. Getting around is also easy with our complimentary in-resort shuttle service that is available for your added convenience. 

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Our professional valets and complimentary shuttle service will take care of your transportation needs at your convenience. Secure, underground self-parking is available on property.

Our Services
  • Valet services
  • Cost: $28 per day/night for self-parking or $32 per day/night for valet parking
  • Maximum vehicle height: 6’7”. Vehicles exceeding this height limit (but not exceeding 12’6”) will be valet parked offsite.
  • Our in-resort shuttle service is complimentary and based on first-come, first-served availability.

Opening Hours
 

24 Hours

Gift Cards

Gift the Pan Pacific Whistler Village Centre experience when you celebrate a special occasion, say congratulations, or simply thank someone for a job well done.

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If you are looking for a gift that is at once unique and memorable, Pan Pacific Whistler Gift Cards make the perfect choice.

Available in any denomination of your choice, they can be put towards accommodation and any services with signing privileges at either Pan Pacific Whistler Village Centre or Pan Pacific Whistler Mountainside.

For Your Safety

Pan Pacific Whistler Village Centre has the facilities you need to conduct your business matters with ease.

About Us

Besides having strict security policies and precautions in place, our hotel associates are fully trained to handle emergencies and treat the safety of all our guests as a priority at all times.

Our Service
  • In-room Safes
  • Secure and discreet check-in procedures
  • Key card access to guest suite floors and pool/fitness facilities
  • 24-hour Front Desk

Location

Front Desk

Opening Hours

24 hours

Business Services

Pan Pacific Whistler Village Centre has the facilities you need to conduct your business matters with ease.

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Whether you need to fax, print or photocopy, our Front Desk is happy to assist and provide you with the facilities you need. Computer with modern access is also available in the Pacific Lounge.

Our Service
  • iPads available for rest
  • Complimentary WiFi available throughout the hotel
  • Faxing, printing and photocopying services
  • Power Bar
  • Phone Chargers (for most phone models)
  • Power Adaptor
  • Meeting space available (daily rate applicable)

Location

Front Desk

Opening Hours

24 hours