Hotel Policy | Pan Pacific Xiamen Hotel | Terms and Conditions

Hotel Policy

At Pan Pacific Xiamen, we are committed to ensuring a comfortable and enjoyable stay for all our guests. To maintain a harmonious and safe environment, we have established the following hotel policy and guidelines. 


From 2:00pm



Rates Policy

Rates are subject to service charge and Value Added Tax (VAT). An additional fee will apply should a rollaway bed be required.

Child Policy

A maximum of two children under the age of 12 years old are allowed to share the room without additional charges using the existing bedding.

Rollaway Beds

Rollaway beds can be placed for third person at an additional CNY 305net per room, per night ( subject to availability).

Baby Cot/Crib Hire

Complimentary for a maximum of one child under 12 months upon request(subject to availability).

Breakfast Pricing

Buffet breakfast at Caesar's on 3 is at CNY 158 per adult and CNY 79 per child (height 1.2m to 1.4m).

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking is available up to maximum of one vehicles per room.

Valet Parking

Valet parking is chargeable at CNY 6  for the first hour of parking and CNY 60 between two to 10 hours. Contact us for further information.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay.
Please note that the Hotel does not accept bookings made by debit card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.


The Hotel is elderly friendly.

Smoking Rooms

The Hotel has a no-smoking policy within its public areas, rooms and suites.

Advance Purchase

Please note that reservations for advance purchases are strictly non-refundable. In the event of a refund approved by the hotel management due to unforeseen circumstances, the Hotel will not be held responsible for any foreign currency exchange loss or transaction fee by the issuing bank.