Hotel Policy | PARKROYAL Darling Harbour | Terms and Conditions

Hotel Policy


From 2:00pm. 

Only the names registered to the booking reservation will be permitted to check-in, please ensure all guests travelling are listed on the reservation. A valid government ID must be presented on check-in.



Rates Policy

All rates quoted are in Australian Dollars (AUD) and inclusive of Goods and Services Tax (GST). Please note that any increase in existing taxes will be in addition to that stated herein and will be the responsibility of the purchaser and charged accordingly.

Child Policy

Children under 12 years old are allowed to share the room without additional charges using existing bedding. If additional bedding is required rollaway bed charges will apply.  

Rollaway Beds

A rollaway bed is available at an additional cost of AUD75 per night (subject to availability). Not available in Twin Bedded or Club Rooms. Price is inclusive of GST and subject to change without prior notice.Complimentary upon request to Housekeeping (subject to availability). 

Baby Cot/ Crib Hire: Is Complimentary upon request to Housekeeping (subject to availability).

Hotel Compendium

Hotel information including In-Room Dining menus and our restaurant opening hours are located on the digital hotel compendium on the in-room TV's. Guests can also access Streamvision to watch streaming platforms connected to personal devices. 

Breakfast Pricing

Buffet breakfast is served daily at BARKERS Restaurant on Level R and priced at AUD40 per adult and AUD20 per child (aged five to 12 years old). Prices are inclusive of GST. 


  • Monday to Friday 6:30am to 9:30am
  • Saturday and Sunday 6:30am to 10:00am 

Getting Here

Airport shuttles to PARKROYAL Darling Harbour, Sydney are available through external operators from both Domestic and International terminals at Sydney Airport, with prices starting from AUD20 per person. On arrival, please see the Sydney Airport Travel Concierge for more information regarding shuttle transfers. 

Taxi costs approximately AUD90-AUD100 and takes up to 45 mins depending on time of day.

If you are driving from the airport, the easiest way is to take the Eastern Distributor towards the city and then merge to the Cross City Tunnel, taking the first exit to Darling Harbour. Tolls will cost approximately $7 per tunnel (2 on this route) and can be paid via

Parking Fee

Self-parking is available off-site at Centro Cinema Centre, Monday to Friday for AUD45 per exit or for a maximum period of 24 hours (whichever comes first). Self-parking tickets must be paid for and validated at the hotel’s reception desk prior to collecting your vehicle. (Rates quoted are subject to change).

Off-site self-parking options with weekend special rates are available at Centro Cinema Centre or Wilson Darling Park Car Park on Sussex Street. For more information on weekend parking options, please speak to an associate from our Concierge Team.

Valet Parking

Valet parking is available at AUD65 per night, including unlimited entry and exit. 

Payment Types

The Hotel accepts all electronic card payments. Please note that a merchant service fee of 0.99% for Alipay, 1.25% for American Express, Visa, MasterCard, Union Pay, and 3% for Diners and JCB will be applied to all credit card payments.

Credit Card Pre-authorisation

Please note that a security deposit is required upon check-in. The deposit will amount to the value of the total room rate payable, plus AUD100 per night. After settlement of your bill, any remaining funds should be returned to your account between 5 to 15 working days, depending on your credit card and individual bank policy.


The Hotel has a number of accessible rooms available. There are wheelchair-friendly facilities available in Barker's Restaurant and the Club Lounge. A ramp is provided in ABODE Bistro & Bar.

Smoking Rooms

The Hotel has a no-smoking policy in all its rooms and public areas. There is a designated smoking area outside of the Hotel to the right hand side of the driveway. The Hotel may charge a special cleaning fee of AUD250 should it become apparent that a guest has been smoking in their room.