Hotel Policy and Accommodation Policy of PARKROYAL Parramatta

We're freshening up! From June 2024, PARKROYAL Parramatta is undergoing an exciting refurbishment. These works will cause minimal disruption to our guests, as they will commence after your day starts and conclude well before your downtime. All hotel services and facilities will continue to operate as usual. We apologise for any inconvenience. However, we are excited for our new look and stay tuned for the debut!

Hotel Policy

Check-in

From 14:00PM

Check-out

11:00AM

Rates Policy

Rates are quoted in Australian Dollars (AUD) and inclusive of Goods and Services Tax (GST). All rates are subject to credit card merchant fees.

Child Policy

Children under 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds are available for an additional fee of AUD70 per night.

Baby Cot/Crib Hire

Complimentary for a maximum of one child under two years, upon request (subject to availability).

Breakfast Pricing

Full buffet breakfast at TABLE 30 is available at AUD38 per adult and AUD19 per child (aged five to 12 years old) per day, per guest.

Taxi Services

Taxis, chauffeur-driven luxury cars or limousines, airport shuttle buses and car rental can be booked through Guest Services. Taxis are also available at the taxi rank located outside the Hotel.

Parking Fee

Self-parking is available on level B1 and B2 of the hotel, for which a daily fee applies. Alternative parking is also available at a nearby car parking station. 

Self parking is available for AUD40 per night, including unlimited entry and exit.

Hourly Parking Fee

AUD15 per hour

Payment Types

The Hotel accepts all electronic card payments. Please note that a merchant service fee of 0.99% for Alipay, 1.25% for American Express, Visa, MasterCard, Union Pay, and 3% for Diners and JCB will be applied to all credit card payments.

Accessibility

The Hotel offers spacious accessible rooms that feature the same high quality services and amenities as all rooms, but are specifically designed for wheelchair access. Ramp access to the Hotel entrance is also available.

Smoking Rooms

The Hotel has a no-smoking policy. There are designated areas past the hotel entrance for the convenience of our guests.