We're freshening up! PARKROYAL Parramatta is undergoing an exciting refurbishment of the hotel lobby. Works will cause minimal disruption to our guests. All hotel services and facilities will continue to operate as usual. We apologise for any inconvenience.

Sustainabiity

Sustainabiity

Our Commitment to Sustainability

At PARKROYAL Parramatta, sustainability is at the core of everything we do. We are committed to reducing our environmental impact while providing exceptional experiences that align with the principles of responsible travel.

This commitment extends across all areas of our operations, from sourcing sustainably and nurturing our team to implementing conscientious waste reduction strategies and supporting our local community. By embracing innovative practices and continuously refining our approach, we thoughtfully and effectively strive to minimise our environmental footprint.

Together with our guests, team members, and partners, we are dedicated to making a meaningful contribution to both our community and the planet.

 

Global Sustainable Tourism Council (GSTC) Multi-Site Certification

PARKROYAL Parramatta Sustainability

PARKROYAL Parramatta proudly holds the Global Sustainable Tourism Council (GSTC) Multi-Site Certification, a mark of excellence that highlights our dedication to sustainable hospitality. This achievement affirms our leadership in promoting environmentally conscious practices within the tourism and hospitality industry.

The GSTC criteria set the benchmark for sustainable travel and tourism, addressing key areas such as responsible planning, engagement with local communities, preservation of cultural heritage, and environmental stewardship.

Pan Pacific Hotels Group becomes the first hospitality group in Oceania to achieve GSTC Multi-Site Certification across all six of its Australian Properties.

 

Accommodation Australia NSW Awards for Excellence 2025

PARKROYAL Parramatta Sustainability

Pan Pacific Hotels Group is proud to be recognised as a leader in sustainable hospitality, having received the prestigious Accommodation Australia NSW Awards for Excellence 2025 for Best Environmental/Sustainability Practices. This honour reflects the group’s ongoing commitment to responsible tourism and environmental stewardship, led by the outstanding efforts of PARKROYAL Parramatta, and its sister property, PARKROYAL Darling Harbour, Sydney.

Through thoughtful innovation, sustainable operations, and community engagement, both properties continue to set a benchmark for the industry, proving that exceptional guest experiences and environmental responsibility go hand in hand.

 

 

Our Environment

Minimising Single-Use Plastics

We are passionately committed to eliminating single-use plastics from our guests’ experience and are making significant strides toward this honourable goal.

In our Superior, Deluxe, and Deluxe King Corner Rooms, filtered water taps are installed in the guests bathrooms. This allows guests to enjoy fresh, filtered water at their convenience while actively reducing the need of single-use plastic water bottles during their stay. 

This initiative eliminates approximately 12,000 single-use plastic bottles each month, an impressive total of 143,000 bottles annually.

Our People & Community

Vinnies CEO Sleep Out

We are committed to social responsibility and making a meaningful impact on our community. Our initiatives focus on engagement and support for local causes. 

For three consecutive years, our General Manager has proudly participated in Vinnies CEO Sleep Out to raise awareness about homelessness in Australia. This powerful event raises awareness and vital funds to combat homelessness in Australia. In 2025 alone, our efforts contributed over $11,000 to this cause, helping provide essential services and support to those in need.

Clean Up Australia Day

We are committed to making a positive impact on our environment and community. Each year, we participate in Clean Up Australia Day, coming together to get outdoors, enjoy the sun, and make a real difference in our local community. 

This simple yet meaningful initiative allows us to contribute to a greener Australia while strengthening our team spirit and fostering a sense of unity.

Our Art, Culture & Heritage

Local Artists

Guests are invited to discover the work of celebrated Australian artists, Christopher Hodges and Ada Bird Petyarre, whose pieces can be found throughout the hotel and in guest rooms.

Influenced by the richness of the Australian landscape and culture, their works often embrace bold palettes, organic patterns, and expressive forms that reflect both tradition and contemporary perspectives. 

Together, these artworks create a distinctive rhythm and sense of belonging, offering visitors a window into Australia’s vibrant and diverse art scene.

Featured artwork: Ada Bird Petyarre, Australia, circa 1930.

Parramatta Lanes

PARKROYAL Parramatta has proudly taken part in Parramatta Lanes, a vibrant annual festival that transforms the heart of Parramatta into a playground of art, culture, music, and food. This community celebration brings locals and visitors together to experience the city in new and exciting ways.

Through our food booth activations, we share our passion for fresh, seasonal flavours while showcasing the creativity of our culinary team.  By participating each year, we continue our commitment to supporting local initiatives that bring our community together.