Serviced Suites Policy
Check-in |
2:00pm |
Check-out |
10:00am |
Minimum Age for Check-in |
Guests must be 18 years of age in order to check-in to the hotel. |
Rates Policy |
Rates are subject to Service Charge, Training Levy and Goods and Services Tax (VAT). |
Child Policy |
A maximum of two children under 7 years old are allowed to share the room without additional charges using existing bedding. |
Rollaway Beds |
Rollaway beds can be placed in selected room categories at an additional USD 50 per room, per night (room only, subject to availability). |
Baby Cot/Crib |
Complimentary upon request (subject to availability). |
Breakfast Pricing |
Buffet breakfast is at USD25 per person. |
Airport Transfer |
Please contact our Concierge Team to arrange for an Airport transfer. |
Parking Fee |
Complimentary, secure and manned parking at GTC complex is available for in-house guests, subject to one vehicle per suite, per stay. |
Valet Parking |
Complimentary Valet Parking. |
Payment Types |
The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. |
Accessibility |
The hotel has a driveway ramp and lift access on every floor. |
Smoking Rooms |
The hotel has a no-smoking policy within its public areas, selected rooms and suites. There are limited smoking rooms and suites and designated areas near the hotel entrance should guests wish to smoke. |
Cancelation Policy |
Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, including taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply. |
Pet Policy |
Pets allowed but should not weigh more than 7kg. Maximum of 2 pets only allowed. T&C's Apply.
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Long Stays |
View our Terms and Conditions for Long Stay (Minimum 30 Days). |