Serviced Suites Policy

All guests at our serviced residences in Jakarta are kindly requested to observe the rules outlined in our Serviced Suites Policy at PARKROYAL Serviced Suites in Jakarta. 





Minimum Age for Check-in

Guests must be 18 years of age in order to check-in to the hotel.

Rates Policy

Rates are subject to tax and service.

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges using existing bedding.

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Continental breakfast is available at USD10 per adult and USD5 per child aged between five and 11 years old. Prices are subject to VAT and service charge.

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary for staying guests.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.


The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

The hotel has a no-smoking policy within its public areas, selected rooms and suites. There are limited smoking rooms and suites and designated areas near the hotel entrance should guests wish to smoke.

Cancelation Policy

Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy

No pets allowed.