Hotel Policy at Pan Pacific Vancouver

Hotel Policy





Rates Policy

Rates are subject to taxes and fees of 20.68%.

Child Policy

A maximum of two children under the age of 12 years old are allowed to share the room without additional charges using existing bedding.

Please note: Guest must be 19 years old or older to reserve a guestroom or suite.

Pet Policy

CAD 40 per stay, CAD 15 for additional pet per stay; maximum two pets per room or suite. 

Rollaway Beds

Rollaway beds can be placed in limited selected room categories and subject to availability.

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

A' la carte menu and buffet breakfast is available at Oceans 999 restaurant. Buffet breakfast is at CAD 41 per adult and per child (ages six to 12 years old) half price.

Airport Transfer

Please contact our team to arrange for private limousine service at special rates. Taxis or public transit avaialble.

Valet Parking

Valet parking is chargeable at CAD 70 per day, with in and out privileges. For further information on our parking facilities, please click here.

Payment Types

The Hotel accepts Visa, Mastercard and American Express. Please note that the Hotel does not accept bookings made by debit card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.


The Hotel is wheelchair accessible.

Non- Smoking / No Vaping Hotel

The Hotel has a non-smoking / no vaping policy within its public areas, meeting space, food and beverage outlets, patio terrace, pool deck, guestrooms and suites.

Advance Purchase

Please note that reservations for advance purchases are strictly non-refundable. In the event of a refund approved by the hotel management due to unforeseen circumstances, the Hotel will not be held responsible for any foreign currency exchange loss or transaction fee by the issuing bank.